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Preserving (rec.food.preserving) Devoted to the discussion of recipes, equipment, and techniques of food preservation. Techniques that should be discussed in this forum include canning, freezing, dehydration, pickling, smoking, salting, and distilling. |
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Earlier this month I found a message touting inexpensive bags for the Food
Save and other vacuum sealing systems. Here is a link to the message: http://groups-beta.google.com/group/...5d122d7115c868 I check the website for Davidson's Bucher Supply and found that 50 bag (8 x12) were only $10.40 so I though I would give them a try. Shipping was listed as $2.50. Upon check-out, I got a confirmation that my credit card would be charged a total of $12.90. I saved a copy of the page for reference. Today, fifteen days later the bags arrived. I opened them and tried one out but putting an empty soda can in and sealing with my Seal-a-Meal. It worked fine, but lost the vacuum after about 20 minutes. I tried again, and so far, so good. The major problem I had is that when I checked the invoice, they charged $8.20, not $2.50 for shipping! I sent them an email, and they promptly called me. I expected an apology and offer to promptly fix the problem. Instead, I got a lengthy excuse about how they couldn't have shipped the product for that amount. Also, they told me that they don't process their own credit card orders and a lot of other BS about problems with the UPS system the calculates their costs. I was told to look at the "agreement" I checked when I ordered the product. I went back and found this" "shopping cart "does not" process your credit card immediately. Your order is put into a "secure server" for review. Any necessary changes will be made to your order prior to your credit card being charged. (For example if the item you are purchasing shows "Free Shipping" and a shipping charge shows up in the shopping cart, don't be concerned because when we review your order the shipping charges will be removed.)" From reading this agreement, I don't see anything that says I have agreed to an arbitrary cost for shipping. The bottom line is, that I wouldn't do business with these people as you won't know how much the shipping will be until you receive the order. The p erson I talked with was quite argumentative, although he said that he would give me "a discount" on a future order. I told him that I wouldn't do business with them again because I would be afraid of the shipping charge. Just a "heads up" to anyone who was tempted to do business with Davidson's Butcher Supply. |
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