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Steve Calvin
 
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Vox Humana wrote:
> Earlier this month I found a message touting inexpensive bags for the Food
> Save and other vacuum sealing systems. Here is a link to the message:
> http://groups-beta.google.com/group/...5d122d7115c868
>
> I check the website for Davidson's Bucher Supply and found that 50 bag (8
> x12) were only $10.40 so I though I would give them a try. Shipping was
> listed as $2.50. Upon check-out, I got a confirmation that my credit card
> would be charged a total of $12.90. I saved a copy of the page for
> reference.
>
> Today, fifteen days later the bags arrived. I opened them and tried one out
> but putting an empty soda can in and sealing with my Seal-a-Meal. It worked
> fine, but lost the vacuum after about 20 minutes. I tried again, and so
> far, so good.
>
> The major problem I had is that when I checked the invoice, they charged
> $8.20, not $2.50 for shipping! I sent them an email, and they promptly
> called me. I expected an apology and offer to promptly fix the problem.
> Instead, I got a lengthy excuse about how they couldn't have shipped the
> product for that amount. Also, they told me that they don't process their
> own credit card orders and a lot of other BS about problems with the UPS
> system the calculates their costs. I was told to look at the "agreement" I
> checked when I ordered the product. I went back and found this"
>
> "shopping cart "does not" process your credit card immediately. Your order
> is put into a "secure server" for review. Any necessary changes will be
> made to your order prior to your credit card being charged. (For example if
> the item you are purchasing shows "Free Shipping" and a shipping charge
> shows up in the shopping cart, don't be concerned because when we review
> your order the shipping charges will be removed.)"
>
> From reading this agreement, I don't see anything that says I have agreed to
> an arbitrary cost for shipping.
>
> The bottom line is, that I wouldn't do business with these people as you
> won't know how much the shipping will be until you receive the order. The p
> erson I talked with was quite argumentative, although he said that he would
> give me "a discount" on a future order. I told him that I wouldn't do
> business with them again because I would be afraid of the shipping charge.
>
> Just a "heads up" to anyone who was tempted to do business with Davidson's
> Butcher Supply.
>
>




Thank you! I was just about to ping you and see what had happened with 'em.

--
Steve

Ever wonder about those people who spend $2.00 apiece on those little
bottles of Evian water? Try spelling Evian backwards...