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![]() https://www.cpsc.gov/Recalls/2019/Wh...d-Fire-Hazards I got this in my e-mail today and thought I would pass it along in case any of you have this type cooktop. |
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On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister
> wrote: >On 8/30/2019 8:54 PM, wrote: >> >> https://www.cpsc.gov/Recalls/2019/Wh...d-Fire-Hazards >> >> I got this in my e-mail today and thought I would pass it along in case >> any of you have this type cooktop. >> >Interesting. And scary. > >I received a check/cheque yesterday from Whirlpool - a pro-rated refund >for a dryer, recalled due to fire hazard. >Needless to say, I replaced it with different brand (Candy). > >Currently, I have two cookers/stoves sitting in my kitchen - one waiting >to be connected, the other waiting to be disposed of. The one I'm >getting rid of was sold by Whirlpool, and is the _third_ in a series of >defective cookers - the first arrived with internal damage, was >returned, and replaced by a unit which failed rather spectacularly. It >took three visits by different repairmen, before I could persuade the >company to replace it under warranty. It blew at least 5 circuit boards >and a fan - the last time (the repair guy was still here) it looked like >fireworks had been set off in my kitchen, and I had to open all the >windows to get the stench out. Its replacement has now failed. It is out >of warranty, and I am out of patience. > >The new cooker is a Smeg. They used to be so reliable (Whirlpool) - I wouldn't part with my old cooker, it's 17 years old now, glass top and innovative in its day. |
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On Sat, 31 Aug 2019 12:26:05 +0100, S Viemeister
> wrote: >On 8/31/2019 11:57 AM, wrote: >> On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister >>> I received a check/cheque yesterday from Whirlpool - a pro-rated refund >>> for a dryer, recalled due to fire hazard. >>> Needless to say, I replaced it with different brand (Candy). >>> >>> Currently, I have two cookers/stoves sitting in my kitchen - one waiting >>> to be connected, the other waiting to be disposed of. The one I'm >>> getting rid of was sold by Whirlpool, and is the _third_ in a series of >>> defective cookers - the first arrived with internal damage, was >>> returned, and replaced by a unit which failed rather spectacularly. It >>> took three visits by different repairmen, before I could persuade the >>> company to replace it under warranty. It blew at least 5 circuit boards >>> and a fan - the last time (the repair guy was still here) it looked like >>> fireworks had been set off in my kitchen, and I had to open all the >>> windows to get the stench out. Its replacement has now failed. It is out >>> of warranty, and I am out of patience. >>> >>> The new cooker is a Smeg. >> >> They used to be so reliable (Whirlpool) - I wouldn't part with my old >> cooker, it's 17 years old now, glass top and innovative in its day. >> >Yes, they _were_. Their quality has definitely deteriorated in recent years. > >I have had good luck with my under-counter fridge and freezer, and my >dishwasher (knocks wood - they are around 20 years old), and they were >produced here in the UK. >So, because their old appliances had been reliable, I ordered that >disaster of a cooker from them. And the dryer. The dryers have started a >number of fires, and are being recalled. >We're in the middle of a rather expensive garage conversion, and really >didn't need the extra expense of a new cooker and and dryer. I was amazed recently that a friend ordered a complete kitchen from Ikea and it is finally in, four weeks late! She had stripped out everything so it was disaster time for her during that span. Used to be Ikea were reliable. They made no excuses or apologies and I suggested she take them to small claims court because she should have had a discount of some sort on such a hullabaloo. |
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On 2019-08-31 6:11 a.m., wrote:
> On Sat, 31 Aug 2019 12:26:05 +0100, S Viemeister > > wrote: > >> On 8/31/2019 11:57 AM, wrote: >>> On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister >>>> I received a check/cheque yesterday from Whirlpool - a pro-rated refund >>>> for a dryer, recalled due to fire hazard. >>>> Needless to say, I replaced it with different brand (Candy). >>>> >>>> Currently, I have two cookers/stoves sitting in my kitchen - one waiting >>>> to be connected, the other waiting to be disposed of. The one I'm >>>> getting rid of was sold by Whirlpool, and is the _third_ in a series of >>>> defective cookers - the first arrived with internal damage, was >>>> returned, and replaced by a unit which failed rather spectacularly. It >>>> took three visits by different repairmen, before I could persuade the >>>> company to replace it under warranty. It blew at least 5 circuit boards >>>> and a fan - the last time (the repair guy was still here) it looked like >>>> fireworks had been set off in my kitchen, and I had to open all the >>>> windows to get the stench out. Its replacement has now failed. It is out >>>> of warranty, and I am out of patience. >>>> >>>> The new cooker is a Smeg. >>> >>> They used to be so reliable (Whirlpool) - I wouldn't part with my old >>> cooker, it's 17 years old now, glass top and innovative in its day. >>> >> Yes, they _were_. Their quality has definitely deteriorated in recent years. >> >> I have had good luck with my under-counter fridge and freezer, and my >> dishwasher (knocks wood - they are around 20 years old), and they were >> produced here in the UK. >> So, because their old appliances had been reliable, I ordered that >> disaster of a cooker from them. And the dryer. The dryers have started a >> number of fires, and are being recalled. >> We're in the middle of a rather expensive garage conversion, and really >> didn't need the extra expense of a new cooker and and dryer. > > I was amazed recently that a friend ordered a complete kitchen from > Ikea and it is finally in, four weeks late! She had stripped out > everything so it was disaster time for her during that span. Used to > be Ikea were reliable. They made no excuses or apologies and I > suggested she take them to small claims court because she should have > had a discount of some sort on such a hullabaloo. > Guess who makes Ikea's appliances! |
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On 8/31/2019 1:54 PM, graham wrote:
> On 2019-08-31 6:11 a.m., wrote: >> On Sat, 31 Aug 2019 12:26:05 +0100, S Viemeister >>> I have had good luck with my under-counter fridge and freezer, and my >>> dishwasher (knocks wood - they are around 20 years old), and they were >>> produced here in the UK. >>> So, because their old appliances had been reliable, I ordered that >>> disaster of a cooker from them. And the dryer. The dryers have started a >>> number of fires, and are being recalled. >>> We're in the middle of a rather expensive garage conversion, and really >>> didn't need the extra expense of a new cooker and and dryer. >> I was amazed recently that a friend ordered a complete kitchen from >> Ikea and it is finally in, four weeks late! She had stripped out >> everything so it was disaster time for her during that span. Used to >> be Ikea were reliable. They made no excuses or apologies and I >> suggested she take them to small claims court because she should have >> had a discount of some sort on such a hullabaloo. >> > Guess who makes Ikea's appliances! Really??? Is there no escaping them? _Please_ don't tell me that Beko, Candy, and Smeg are part of the same group! |
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On Sat, 31 Aug 2019 06:54:54 -0600, graham > wrote:
>On 2019-08-31 6:11 a.m., wrote: >> On Sat, 31 Aug 2019 12:26:05 +0100, S Viemeister >> > wrote: >> >>> On 8/31/2019 11:57 AM, wrote: >>>> On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister >>>>> I received a check/cheque yesterday from Whirlpool - a pro-rated refund >>>>> for a dryer, recalled due to fire hazard. >>>>> Needless to say, I replaced it with different brand (Candy). >>>>> >>>>> Currently, I have two cookers/stoves sitting in my kitchen - one waiting >>>>> to be connected, the other waiting to be disposed of. The one I'm >>>>> getting rid of was sold by Whirlpool, and is the _third_ in a series of >>>>> defective cookers - the first arrived with internal damage, was >>>>> returned, and replaced by a unit which failed rather spectacularly. It >>>>> took three visits by different repairmen, before I could persuade the >>>>> company to replace it under warranty. It blew at least 5 circuit boards >>>>> and a fan - the last time (the repair guy was still here) it looked like >>>>> fireworks had been set off in my kitchen, and I had to open all the >>>>> windows to get the stench out. Its replacement has now failed. It is out >>>>> of warranty, and I am out of patience. >>>>> >>>>> The new cooker is a Smeg. >>>> >>>> They used to be so reliable (Whirlpool) - I wouldn't part with my old >>>> cooker, it's 17 years old now, glass top and innovative in its day. >>>> >>> Yes, they _were_. Their quality has definitely deteriorated in recent years. >>> >>> I have had good luck with my under-counter fridge and freezer, and my >>> dishwasher (knocks wood - they are around 20 years old), and they were >>> produced here in the UK. >>> So, because their old appliances had been reliable, I ordered that >>> disaster of a cooker from them. And the dryer. The dryers have started a >>> number of fires, and are being recalled. >>> We're in the middle of a rather expensive garage conversion, and really >>> didn't need the extra expense of a new cooker and and dryer. >> >> I was amazed recently that a friend ordered a complete kitchen from >> Ikea and it is finally in, four weeks late! She had stripped out >> everything so it was disaster time for her during that span. Used to >> be Ikea were reliable. They made no excuses or apologies and I >> suggested she take them to small claims court because she should have >> had a discount of some sort on such a hullabaloo. >> >Guess who makes Ikea's appliances! Is it Whirlpool? She didn't order the appliances from them, just the cabinets etc. |
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In article >,
says... > On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister > > wrote: > >I received a check/cheque yesterday from Whirlpool - a pro-rated refund > >for a dryer, recalled due to fire hazard. > >Needless to say, I replaced it with different brand (Candy). > > > >Currently, I have two cookers/stoves sitting in my kitchen - one waiting > >to be connected, the other waiting to be disposed of. The one I'm > >getting rid of was sold by Whirlpool, and is the _third_ in a series of > >defective cookers - the first arrived with internal damage, was > >returned, and replaced by a unit which failed rather spectacularly. It > >took three visits by different repairmen, before I could persuade the > >company to replace it under warranty. It blew at least 5 circuit boards > >and a fan - the last time (the repair guy was still here) it looked like > >fireworks had been set off in my kitchen, and I had to open all the > >windows to get the stench out. Its replacement has now failed. It is out > >of warranty, and I am out of patience. Is that in US or in your Scottish kitchen? If it's the latter then UK consumers are protected by the sale Of Goods Act, long after the manufacturer's guarantee/warranty ran out. https://www.theguardian.com/money/20....howtocomplain "Shoppers are being sold short when expensive electrical goods break down. If a TV or fridge packs up just one day after an initial one-year guarantee, customers are told they have to pay for the repair - but the truth is that retailers may be liable for up to six years. Consumer experts say retailers are exploiting ambiguous legislation to wriggle out of their responsibilities. Ministers, however, claim the law is quite clear. The Sale of Goods Act offers protection against faulty goods even when the manufacturer's guarantee has run out. The act says goods must last a reasonable time - and that can be anything up to six years from the date of purchase. Which? - formerly the Consumers Association - says consumers should argue strongly with retailers when a product breaks down within six years. The Sale of Goods Act doesn't define how long specific products should last, because different products have different life spans. But a survey by Which? of manufacturers into how long they believe different types of appliance should last made interesting reading. All of them said their goods should last five years or more." I successfully made a SOGA claim to Zanussi about a (then) seven yr old cooker, after all the control knobs began to disintegrate from fatigue :-). Zanussi agreed it's reasonable to expect the controls to last the lifetime of the appliance, and admitted there had been a materials/design fault which they had since rectified. They supplied and fitted a full new set (no charge) and 10 years later the cooker and controls are still going strong. Janet UK > |
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On 8/31/2019 3:37 PM, Janet wrote:
> In article >, > says... >> On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister >> > wrote: >>> I received a check/cheque yesterday from Whirlpool - a pro-rated refund >>> for a dryer, recalled due to fire hazard. >>> Needless to say, I replaced it with different brand (Candy). >>> Currently, I have two cookers/stoves sitting in my kitchen - one waiting >>> to be connected, the other waiting to be disposed of. The one I'm >>> getting rid of was sold by Whirlpool, and is the _third_ in a series of >>> defective cookers - the first arrived with internal damage, was >>> returned, and replaced by a unit which failed rather spectacularly. It >>> took three visits by different repairmen, before I could persuade the >>> company to replace it under warranty. It blew at least 5 circuit boards >>> and a fan - the last time (the repair guy was still here) it looked like >>> fireworks had been set off in my kitchen, and I had to open all the >>> windows to get the stench out. Its replacement has now failed. It is out >>> of warranty, and I am out of patience. > > Is that in US or in your Scottish kitchen? > In Scotland. > If it's the latter then UK consumers are protected by the sale Of > Goods Act, long after the manufacturer's guarantee/warranty ran out. > The one which has just gone pfft, was the second replacement of a defective unit (three pieces of cr&p in all). The original purchase was well over 6 years ago. |
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On 8/31/2019 11:30 AM, S Viemeister wrote:
> On 8/31/2019 3:37 PM, Janet wrote: >> In article >, >> says... >>> On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister >>> > wrote: >>>> I received a check/cheque yesterday from Whirlpool - a pro-rated refund >>>> for a dryer, recalled due to fire hazard. >>>> Needless to say, I replaced it with different brand (Candy). >>>> Currently, I have two cookers/stoves sitting in my kitchen - one >>>> waiting >>>> to be connected, the other waiting to be disposed of. The one I'm >>>> getting rid of was sold by Whirlpool, and is the _third_ in a series of >>>> defective cookers - the first arrived with internal damage, was >>>> returned, and replaced by a unit which failed rather spectacularly. It >>>> took three visits by different repairmen, before I could persuade the >>>> company to replace it under warranty. It blew at least 5 circuit boards >>>> and a fan - the last time (the repair guy was still here) it looked >>>> like >>>> fireworks had been set off in my kitchen, and I had to open all the >>>> windows to get the stench out. Its replacement has now failed. It is >>>> out >>>> of warranty, and I am out of patience. >> >> * Is that in US or in your Scottish kitchen? >> > In Scotland. > >> * If it's the latter then UK consumers are protected by the sale Of >> Goods Act, long after the manufacturer's guarantee/warranty ran out. >> > The one which has just gone pfft, was the second replacement of a > defective unit (three pieces of cr&p in all). The original purchase was > well over 6 years ago. > I understand. You don't want to replace now three pieces of cr&p with another new piece of cr&p from the same manufacturer. Jill |
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On 8/31/2019 5:28 PM, jmcquown wrote:
> On 8/31/2019 11:30 AM, S Viemeister wrote: >> The one which has just gone pfft, was the second replacement of a >> defective unit (three pieces of cr&p in all). The original purchase >> was well over 6 years ago. >> > I understand. You don't want to replace now three pieces of cr&p with > another new piece of cr&p from the same manufacturer. > You've got it! I've purchased three new appliances in the past few months - _none_ came from the Whirlpool/Hotpoint/Cannon/Indesit stable. |
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On 2019-08-31 7:27 a.m., wrote:
> On Sat, 31 Aug 2019 06:54:54 -0600, graham > wrote: > >> On 2019-08-31 6:11 a.m., wrote: >>> On Sat, 31 Aug 2019 12:26:05 +0100, S Viemeister >>> > wrote: >>> >>>> On 8/31/2019 11:57 AM, wrote: >>>>> On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister >>>>>> I received a check/cheque yesterday from Whirlpool - a pro-rated refund >>>>>> for a dryer, recalled due to fire hazard. >>>>>> Needless to say, I replaced it with different brand (Candy). >>>>>> >>>>>> Currently, I have two cookers/stoves sitting in my kitchen - one waiting >>>>>> to be connected, the other waiting to be disposed of. The one I'm >>>>>> getting rid of was sold by Whirlpool, and is the _third_ in a series of >>>>>> defective cookers - the first arrived with internal damage, was >>>>>> returned, and replaced by a unit which failed rather spectacularly. It >>>>>> took three visits by different repairmen, before I could persuade the >>>>>> company to replace it under warranty. It blew at least 5 circuit boards >>>>>> and a fan - the last time (the repair guy was still here) it looked like >>>>>> fireworks had been set off in my kitchen, and I had to open all the >>>>>> windows to get the stench out. Its replacement has now failed. It is out >>>>>> of warranty, and I am out of patience. >>>>>> >>>>>> The new cooker is a Smeg. >>>>> >>>>> They used to be so reliable (Whirlpool) - I wouldn't part with my old >>>>> cooker, it's 17 years old now, glass top and innovative in its day. >>>>> >>>> Yes, they _were_. Their quality has definitely deteriorated in recent years. >>>> >>>> I have had good luck with my under-counter fridge and freezer, and my >>>> dishwasher (knocks wood - they are around 20 years old), and they were >>>> produced here in the UK. >>>> So, because their old appliances had been reliable, I ordered that >>>> disaster of a cooker from them. And the dryer. The dryers have started a >>>> number of fires, and are being recalled. >>>> We're in the middle of a rather expensive garage conversion, and really >>>> didn't need the extra expense of a new cooker and and dryer. >>> >>> I was amazed recently that a friend ordered a complete kitchen from >>> Ikea and it is finally in, four weeks late! She had stripped out >>> everything so it was disaster time for her during that span. Used to >>> be Ikea were reliable. They made no excuses or apologies and I >>> suggested she take them to small claims court because she should have >>> had a discount of some sort on such a hullabaloo. >>> >> Guess who makes Ikea's appliances! > > Is it Whirlpool? She didn't order the appliances from them, just the > cabinets etc. > I asked them in the local Ikea and they told me WP. |
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On 2019-08-31 7:15 a.m., S Viemeister wrote:
> On 8/31/2019 1:54 PM, graham wrote: >> On 2019-08-31 6:11 a.m., wrote: >>> On Sat, 31 Aug 2019 12:26:05 +0100, S Viemeister >>>> I have had good luck with my under-counter fridge and freezer, and my >>>> dishwasher (knocks wood - they are around 20 years old), and they were >>>> produced here in the UK. >>>> So, because their old appliances had been reliable, I ordered that >>>> disaster of a cooker from them. And the dryer. The dryers have >>>> started a >>>> number of fires, and are being recalled. >>>> We're in the middle of a rather expensive garage conversion, and really >>>> didn't need the extra expense of a new cooker and and dryer. >>> I was amazed recently that a friend ordered a complete kitchen from >>> Ikea and it is finally in, four weeks late!Â* She had stripped out >>> everything so it was disaster time for her during that span.Â* Used to >>> be Ikea were reliable.Â* They made no excuses or apologies and I >>> suggested she take them to small claims court because she should have >>> had a discount of some sort on such a hullabaloo. >>> >> Guess who makes Ikea's appliances! > > Really??? > Is there no escaping them? > > _Please_ don't tell me that Beko, Candy, and Smeg are part of the same > group! > I don't know about them. All I know is that the appliances in the local IKEA are made by WP, or so the assistant told me. they *looked* impressive as I would like to replace my Bosch oven, which is one of the worst things they ever made. I've had it for 20 years but only use the convection bake setting as the temperature swings in the other modes are wild. The trouble is, a local realtor has told me that my house is only worth the lot value. When I sell it, it will either be demolished or jacked up and carted away for some farmer to use. Investing big bucks in, say, a Miele would be a waste. |
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On 2019-08-31 10:39 a.m., S Viemeister wrote:
> On 8/31/2019 5:28 PM, jmcquown wrote: >> On 8/31/2019 11:30 AM, S Viemeister wrote: >>> The one which has just gone pfft, was the second replacement of a >>> defective unit (three pieces of cr&p in all). The original purchase >>> was well over 6 years ago. >>> >> I understand.* You don't want to replace now three pieces of cr&p with >> another new piece of cr&p from the same manufacturer. >> > You've got it! > I've purchased three new appliances in the past few months - _none_ came > from the Whirlpool/Hotpoint/Cannon/Indesit stable. > Kitchenaid is their top-of-line, isn't it? |
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On Sat, 31 Aug 2019 10:46:46 -0600, graham > wrote:
>On 2019-08-31 7:27 a.m., wrote: >> On Sat, 31 Aug 2019 06:54:54 -0600, graham > wrote: >> >>> On 2019-08-31 6:11 a.m., wrote: >>>> On Sat, 31 Aug 2019 12:26:05 +0100, S Viemeister >>>> > wrote: >>>> >>>>> On 8/31/2019 11:57 AM, wrote: >>>>>> On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister >>>>>>> I received a check/cheque yesterday from Whirlpool - a pro-rated refund >>>>>>> for a dryer, recalled due to fire hazard. >>>>>>> Needless to say, I replaced it with different brand (Candy). >>>>>>> >>>>>>> Currently, I have two cookers/stoves sitting in my kitchen - one waiting >>>>>>> to be connected, the other waiting to be disposed of. The one I'm >>>>>>> getting rid of was sold by Whirlpool, and is the _third_ in a series of >>>>>>> defective cookers - the first arrived with internal damage, was >>>>>>> returned, and replaced by a unit which failed rather spectacularly. It >>>>>>> took three visits by different repairmen, before I could persuade the >>>>>>> company to replace it under warranty. It blew at least 5 circuit boards >>>>>>> and a fan - the last time (the repair guy was still here) it looked like >>>>>>> fireworks had been set off in my kitchen, and I had to open all the >>>>>>> windows to get the stench out. Its replacement has now failed. It is out >>>>>>> of warranty, and I am out of patience. >>>>>>> >>>>>>> The new cooker is a Smeg. >>>>>> >>>>>> They used to be so reliable (Whirlpool) - I wouldn't part with my old >>>>>> cooker, it's 17 years old now, glass top and innovative in its day. >>>>>> >>>>> Yes, they _were_. Their quality has definitely deteriorated in recent years. >>>>> >>>>> I have had good luck with my under-counter fridge and freezer, and my >>>>> dishwasher (knocks wood - they are around 20 years old), and they were >>>>> produced here in the UK. >>>>> So, because their old appliances had been reliable, I ordered that >>>>> disaster of a cooker from them. And the dryer. The dryers have started a >>>>> number of fires, and are being recalled. >>>>> We're in the middle of a rather expensive garage conversion, and really >>>>> didn't need the extra expense of a new cooker and and dryer. >>>> >>>> I was amazed recently that a friend ordered a complete kitchen from >>>> Ikea and it is finally in, four weeks late! She had stripped out >>>> everything so it was disaster time for her during that span. Used to >>>> be Ikea were reliable. They made no excuses or apologies and I >>>> suggested she take them to small claims court because she should have >>>> had a discount of some sort on such a hullabaloo. >>>> >>> Guess who makes Ikea's appliances! >> >> Is it Whirlpool? She didn't order the appliances from them, just the >> cabinets etc. >> >I asked them in the local Ikea and they told me WP. Ikea used to be reliable, I was amazed at what happened to her. Unfortunately she had paid in full in advance, I told her anything else you are entitled to hold back ten percent but not many places demand even that much. |
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On 2019-09-02 4:45 p.m., Sqwertz wrote:
> On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister wrote: > >> The new cooker is a Smeg. > > That company needs a new name, for sure. > > -sw > Buy one for your mother and you can call it a Smegma. |
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