On Sat, 31 Aug 2019 12:26:05 +0100, S Viemeister
> wrote:

>On 8/31/2019 11:57 AM, wrote:
>> On Sat, 31 Aug 2019 07:26:41 +0100, S Viemeister
>>> I received a check/cheque yesterday from Whirlpool - a pro-rated refund
>>> for a dryer, recalled due to fire hazard.
>>> Needless to say, I replaced it with different brand (Candy).
>>>
>>> Currently, I have two cookers/stoves sitting in my kitchen - one waiting
>>> to be connected, the other waiting to be disposed of. The one I'm
>>> getting rid of was sold by Whirlpool, and is the _third_ in a series of
>>> defective cookers - the first arrived with internal damage, was
>>> returned, and replaced by a unit which failed rather spectacularly. It
>>> took three visits by different repairmen, before I could persuade the
>>> company to replace it under warranty. It blew at least 5 circuit boards
>>> and a fan - the last time (the repair guy was still here) it looked like
>>> fireworks had been set off in my kitchen, and I had to open all the
>>> windows to get the stench out. Its replacement has now failed. It is out
>>> of warranty, and I am out of patience.
>>>
>>> The new cooker is a Smeg.
>>
>> They used to be so reliable (Whirlpool) - I wouldn't part with my old
>> cooker, it's 17 years old now, glass top and innovative in its day.
>>
>Yes, they _were_. Their quality has definitely deteriorated in recent years.
>
>I have had good luck with my under-counter fridge and freezer, and my
>dishwasher (knocks wood - they are around 20 years old), and they were
>produced here in the UK.
>So, because their old appliances had been reliable, I ordered that
>disaster of a cooker from them. And the dryer. The dryers have started a
>number of fires, and are being recalled.
>We're in the middle of a rather expensive garage conversion, and really
>didn't need the extra expense of a new cooker and and dryer.

I was amazed recently that a friend ordered a complete kitchen from
Ikea and it is finally in, four weeks late! She had stripped out
everything so it was disaster time for her during that span. Used to
be Ikea were reliable. They made no excuses or apologies and I
suggested she take them to small claims court because she should have
had a discount of some sort on such a hullabaloo.