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General Cooking (rec.food.cooking) For general food and cooking discussion. Foods of all kinds, food procurement, cooking methods and techniques, eating, etc. |
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A couple of months ago Cook's Illustrated sent me a book I
did not request (Best Recipe: Baking Illustrated). I called them and got a label from them to ship it back, which I did. I just got a past due invoice yesterday. Though I will be calling them on Tuesday, I'm a bit peeved about this process I have to go through. Has anyone else received a book from them, unrequested? |
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On Sun, 04 Jul 2004 16:05:42 GMT, JJ > wrote:
>A couple of months ago Cook's Illustrated sent me a book I >did not request (Best Recipe: Baking Illustrated). I called them >and got a label from them to ship it back, which I did. I just >got a past due invoice yesterday. > >Though I will be calling them on Tuesday, I'm a bit peeved >about this process I have to go through. > >Has anyone else received a book from them, unrequested? No, but if you buy the annual compendium they send it to you automatically unless you send in the decline card. Maybe you bought something from them previously? I think you can "refuse" stuff if you didn't order it and the post office will send it back without going through the hassle of arranging shipping. Sue(tm) Lead me not into temptation... I can find it myself! |
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>I think you can "refuse" stuff if you didn't order it.
> >Sue(tm) Of course you can, what's to think. Actually postal law says you can keep stuff you didn't order *without paying*. Ever so often I receive things in the mail I never ordered... if I immediately recognize it as such and it may have some intrinsic value I simply mark it "Return to Sender", even if I opened it I re-tape it, and leave it for the postal carrier (the sender is required to pay return postage), or if I open it and it has no value (no printed matter has value) and I don't have a use for it I toss it in the trash, if it's something I think I may have a use for (very rare) I keep it. If you receive unrequested printed matter through the US mail it's yours, a free gift. ---= BOYCOTT FRANCE (belgium) GERMANY--SPAIN =--- ---= Move UNITED NATIONS To Paris =--- ********* "Life would be devoid of all meaning were it without tribulation." Sheldon ```````````` |
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"Curly Sue" > wrote in message
... > On Sun, 04 Jul 2004 16:05:42 GMT, JJ > wrote: > > >A couple of months ago Cook's Illustrated sent me a book I > >did not request (Best Recipe: Baking Illustrated). I called them > >and got a label from them to ship it back, which I did. I just > >got a past due invoice yesterday. > > > >Though I will be calling them on Tuesday, I'm a bit peeved > >about this process I have to go through. > > > >Has anyone else received a book from them, unrequested? > > No, but if you buy the annual compendium they send it to you > automatically unless you send in the decline card. > > Maybe you bought something from them previously? > > I think you can "refuse" stuff if you didn't order it and the post > office will send it back without going through the hassle of arranging > shipping. > In my experience CI is notorious for sending you things you did not explicitly order but somehow agreed to as part of a subscription or something else you got from them. It's one of the reasons I cancelled all my dealings with them. -- Peter Aitken Remove the crap from my email address before using. |
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![]() "Peter Aitken" > wrote in message .com... > "Curly Sue" > wrote in message > ... > > On Sun, 04 Jul 2004 16:05:42 GMT, JJ > wrote: > > > > >A couple of months ago Cook's Illustrated sent me a book I > > >did not request (Best Recipe: Baking Illustrated). I called them > > >and got a label from them to ship it back, which I did. I just > > >got a past due invoice yesterday. > > > > > >Though I will be calling them on Tuesday, I'm a bit peeved > > >about this process I have to go through. > > > > > >Has anyone else received a book from them, unrequested? > > > > No, but if you buy the annual compendium they send it to you > > automatically unless you send in the decline card. > > > > Maybe you bought something from them previously? > > > > I think you can "refuse" stuff if you didn't order it and the post > > office will send it back without going through the hassle of arranging > > shipping. > > > > In my experience CI is notorious for sending you things you did not > explicitly order but somehow agreed to as part of a subscription or > something else you got from them. It's one of the reasons I cancelled all my > dealings with them. > > > -- > Peter Aitken > Southern Living does the same thing. Dumped them! Chris in Pearland, TX |
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JJ wrote:
> A couple of months ago Cook's Illustrated sent me a book I > did not request (Best Recipe: Baking Illustrated). I called them > and got a label from them to ship it back, which I did. I just > got a past due invoice yesterday. > > Though I will be calling them on Tuesday, I'm a bit peeved > about this process I have to go through. > > Has anyone else received a book from them, unrequested? Do they have your SSN or credit card details etc.? What can they do? -- "What passes for wisdom may only be eloquent foolishness" Cheap long distance calling using Onesuite (http://www.onesuite.com). 2.5 cents/min anywhere in the U.S., to Canada or the U.K. No monthly or connection fees! Use promotional code 038664643 for 20 free minutes. |
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> Donna Rose writes:
>I seem to remember reading something somewhere about not >being required to pay for or return anything sent to you unsolicited, but >I'm not sure about the specifics. http://www.usps.com/postalinspectors/merch.htm Receipt of Unsolicited Merchandise A company sends you a gift in the mail--a ball point pen, a key chain, a tie. But you didn't order it. What do you do? If you are the type of person this company is looking for, you may feel guilty about accepting the item without paying for it. Don't feel guilty! It's yours, and you are under no obligation to pay anything. You, the consumer, may only legally be sent two types of merchandise through the mail without your consent or agreement: Free samples which are clearly and conspicuously marked as such. Merchandise mailed by a charitable organization that is soliciting contributions. And in these two cases, you can consider the merchandise a gift if you wish. In all other situations, it is illegal to send merchandise to someone, unless that person has previously ordered or requested it. These rules are codified in Title 39, United States Code, Section 3009. That section of the Postal Reorganization Act of 1970 incorporates these protections for American consumers and makes the mailing of unordered merchandise unfair methods of competition and unfair trade practices under the law. If you do not wish to pay for unsolicited merchandise or make a donation to a charity sending such an item, you may do one of three things (in each case, by law, you have no obligation to the sender): If you have not opened the package, you may mark it "Return to Sender," and the Postal Service will return it with no additional postage charged to you. If you open the package and don't like what you find, you may throw it away. If you open the package and like what you find, you may keep it for free. In this instance, "finders-keepers" applies unconditionally. Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication. If you are aware of violations of the federal law prohibiting the mailing of unordered merchandise, or if you have personally had difficulty with such items--especially if you are sent statements demanding payment for the merchandise--you should contact your local postmaster or the nearest Postal Inspector. --- ---= BOYCOTT FRANCE (belgium) GERMANY--SPAIN =--- ---= Move UNITED NATIONS To Paris =--- ********* "Life would be devoid of all meaning were it without tribulation." Sheldon ```````````` |
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Far as I can tell, someone wrote:
>Has anyone else received a book from them, unrequested? Yes. Three separate times. I asked the post master and he told me that if I didn't order it, it was a legally a gift. Don't feel bad for them, as if they made a mistake and you should return it. Send them a note saying "Thanks for the gift." You'll feel better. |
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Peter Aitken wrote:
> In my experience CI is notorious for sending you things you did not > explicitly order but somehow agreed to as part of a subscription or > something else you got from them. It's one of the reasons I cancelled all my > dealings with them. That's what I'm concerned about. Though I love their magazine, if they are that predatory, I'll drop my subscription. Thanks for the confirmation. |
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![]() > >Has anyone else received a book from them, unrequested? > > No, but if you buy the annual compendium they send it to you > automatically unless you send in the decline card. > > Maybe you bought something from them previously? > > I think you can "refuse" stuff if you didn't order it and the post > office will send it back without going through the hassle of arranging > shipping. It's better than that. If you're sent something unsolicited in the U.S. mail, it's yours to keep. No obligation. The company will (almost) never tell you this when you call about it--you have to mention it yourself. Then they'll usually say that "in that case please accept it with our compliments." Note--this doesn't apply to book clubs--you agreed to the policy when you joined. That doesn't sound like what's going on here, though. Mike Beede |
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In article >, JJ > wrote:
> A couple of months ago Cook's Illustrated sent me a book I > did not request (Best Recipe: Baking Illustrated). I called them > and got a label from them to ship it back, which I did. I just > got a past due invoice yesterday. > > Though I will be calling them on Tuesday, I'm a bit peeved > about this process I have to go through. > > Has anyone else received a book from them, unrequested? No, but I'd keep the book and not pay for it. You don't have to pay for unsolicited merchandise. If they say you asked for it, have them send you the signed (your handwriting) document that says so. -- -Barb, <www.jamlady.eboard.com> An update on 7/4/04. |
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In article >, JJ > wrote:
> A couple of months ago Cook's Illustrated sent me a book I > did not request (Best Recipe: Baking Illustrated). I called them > and got a label from them to ship it back, which I did. I just > got a past due invoice yesterday. > > Though I will be calling them on Tuesday, I'm a bit peeved > about this process I have to go through. > Though, as others have pointed out, unsolicited merchandise send via the US Postal Service (note that 39 USC sec. 3009 does NOT apply to UPS or other private delivery services) is considered a gift, reality is a little more complicated. Be sure and check your credit report periodically, to whether any claims of nonpayment for merchandise have been entered. They're not allowed to do that (since it's a gift), but "never attribute to malice what can adequately be explained by stupidity."* Person A at CI screws up and sends you unordered merchandise; person B, in a different department at CI, sees an unpaid bill, and sends the report to the credit agencies. * author unknown -- to respond, change "spamless.invalid" with "optonline.net" please mail OT responses only |
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JJ wrote:
> > A couple of months ago Cook's Illustrated sent me a book I > did not request (Best Recipe: Baking Illustrated). I called them > and got a label from them to ship it back, which I did. I just > got a past due invoice yesterday. > > Though I will be calling them on Tuesday, I'm a bit peeved > about this process I have to go through. > > Has anyone else received a book from them, unrequested? You should have just kept the book, notifying them that you were doing so, that is was unsolicited, and that you were not obligated to pay for it and not to send any bills. Since it takes a while to stop the billing process, you may still have received some but you could just throw them out. I do this sort of thing all the time. Kate -- Kate Connally “If I were as old as I feel, I’d be dead already.” Goldfish: “The wholesome snack that smiles back, Until you bite their heads off.” What if the hokey pokey really *is* what it's all about? |
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Scott wrote:
> > In article >, JJ > wrote: > > > A couple of months ago Cook's Illustrated sent me a book I > > did not request (Best Recipe: Baking Illustrated). I called them > > and got a label from them to ship it back, which I did. I just > > got a past due invoice yesterday. > > > > Though I will be calling them on Tuesday, I'm a bit peeved > > about this process I have to go through. > > > > Though, as others have pointed out, unsolicited merchandise send via the > US Postal Service (note that 39 USC sec. 3009 does NOT apply to UPS or > other private delivery services) is considered a gift, reality is a > little more complicated. > Be sure and check your credit report periodically, to whether any claims > of nonpayment for merchandise have been entered. If your credit is otherwise good this should have no effect. I do this sort of thing all the time and have never had a problem getting credit. In fact most places are way too eager to give me more credit than I can "afford"! If I were weak-willed and actually used it up to the limits they give me I would then have bad credit as I wouldn't be able to pay the bills! > They're not allowed to > do that (since it's a gift), but "never attribute to malice what can > adequately be explained by stupidity."* Person A at CI screws up and > sends you unordered merchandise; person B, in a different department at > CI, sees an unpaid bill, and sends the report to the credit agencies. No, it's not stupidity, it's them thinking you'll just go ahead and pay for it or at worst send it back! It's a marketing strategy. Don't let them get away with it. You wouldn't believe all the free stuff I've gotten that way. Kate -- Kate Connally “If I were as old as I feel, I’d be dead already.” Goldfish: “The wholesome snack that smiles back, Until you bite their heads off.” What if the hokey pokey really *is* what it's all about? |
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Kate Connally wrote:
> JJ wrote: > > > > A couple of months ago Cook's Illustrated sent me a book I > > did not request (Best Recipe: Baking Illustrated). I called them > > and got a label from them to ship it back, which I did. I just > > got a past due invoice yesterday. > > > > Though I will be calling them on Tuesday, I'm a bit peeved > > about this process I have to go through. > > > > Has anyone else received a book from them, unrequested? > > You should have just kept the book, notifying them > that you were doing so, that is was unsolicited, and > that you were not obligated to pay for it and not to > send any bills. Since it takes a while to stop the > billing process, you may still have received some but > you could just throw them out. I do this sort of > thing all the time. > Kate Well I called this morning and they said I had "zero" balance. So it seems I'm off the books. So you've been successful with notifying them that you were keeping the book? Perhaps next time I'll give it a try. I'm not sure if they have my credit card number on file. Generally I pay by check... Thanks to all. Good to know one is not alone in this scheme. |
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JJ wrote:
> > Kate Connally wrote: > > > JJ wrote: > > > > > > A couple of months ago Cook's Illustrated sent me a book I > > > did not request (Best Recipe: Baking Illustrated). I called them > > > and got a label from them to ship it back, which I did. I just > > > got a past due invoice yesterday. > > > > > > Though I will be calling them on Tuesday, I'm a bit peeved > > > about this process I have to go through. > > > > > > Has anyone else received a book from them, unrequested? > > > > You should have just kept the book, notifying them > > that you were doing so, that is was unsolicited, and > > that you were not obligated to pay for it and not to > > send any bills. Since it takes a while to stop the > > billing process, you may still have received some but > > you could just throw them out. I do this sort of > > thing all the time. > > Kate > > Well I called this morning and they said I had "zero" balance. > So it seems I'm off the books. > > So you've been successful with notifying them that > you were keeping the book? Perhaps next time I'll > give it a try. I'm not sure if they have my credit card > number on file. Generally I pay by check... Don't ever use a credit card for anything like that. I bought a cd from a tv ad. Didn't notice the fine print on the tv screen. When I called they said something about subscribing to more cd's. I told them I was not interested - I just wanted the cd advertised on tv and that there was nothing in the ad about getting a whole series of cd's so they should just send me the one they advertized and then cancel my "membership". Well, I used a credit card and I ended up being charged for additional cd's that they sent me and I kept because I had specifically told them not to send me anything but the one I ordered. Since they were sending these others I kept them. I even called them and told them I was not going to return them since I didn't order them. Well, in spite of the fact that I had only authorized them to charge my account for the first cd they "illegally" continued to charge me. I didn't notice for a while. After several months I checked my account (I had not used it in several months and so I didn't think to look at the bills - just paid my usual payment) and here were all these charges for the additional cd's. I got the credit card company to remove the charges. So, if I ever buy anythig from tv again - very unlikely - I will send a check. Sheesh. However, this whole thing never had any adverse effect on my credit. I since have bought a new car and gotten a Home Depot credit card among other things. Kate -- Kate Connally “If I were as old as I feel, I’d be dead already.” Goldfish: “The wholesome snack that smiles back, Until you bite their heads off.” What if the hokey pokey really *is* what it's all about? |
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JJ wrote:
> > Kate Connally wrote: > > > JJ wrote: > > > > > > A couple of months ago Cook's Illustrated sent me a book I > > > did not request (Best Recipe: Baking Illustrated). I called them > > > and got a label from them to ship it back, which I did. I just > > > got a past due invoice yesterday. > > > > > > Though I will be calling them on Tuesday, I'm a bit peeved > > > about this process I have to go through. > > > > > > Has anyone else received a book from them, unrequested? > > > > You should have just kept the book, notifying them > > that you were doing so, that is was unsolicited, and > > that you were not obligated to pay for it and not to > > send any bills. Since it takes a while to stop the > > billing process, you may still have received some but > > you could just throw them out. I do this sort of > > thing all the time. > > Kate > > Well I called this morning and they said I had "zero" balance. > So it seems I'm off the books. > > So you've been successful with notifying them that > you were keeping the book? Perhaps next time I'll > give it a try. I'm not sure if they have my credit card > number on file. Generally I pay by check... Don't ever use a credit card for anything like that. I bought a cd from a tv ad. Didn't notice the fine print on the tv screen. When I called they said something about subscribing to more cd's. I told them I was not interested - I just wanted the cd advertised on tv and that there was nothing in the ad about getting a whole series of cd's so they should just send me the one they advertized and then cancel my "membership". Well, I used a credit card and I ended up being charged for additional cd's that they sent me and I kept because I had specifically told them not to send me anything but the one I ordered. Since they were sending these others I kept them. I even called them and told them I was not going to return them since I didn't order them. Well, in spite of the fact that I had only authorized them to charge my account for the first cd they "illegally" continued to charge me. I didn't notice for a while. After several months I checked my account (I had not used it in several months and so I didn't think to look at the bills - just paid my usual payment) and here were all these charges for the additional cd's. I got the credit card company to remove the charges. So, if I ever buy anythig from tv again - very unlikely - I will send a check. Sheesh. However, this whole thing never had any adverse effect on my credit. I since have bought a new car and gotten a Home Depot credit card among other things. Kate -- Kate Connally “If I were as old as I feel, I’d be dead already.” Goldfish: “The wholesome snack that smiles back, Until you bite their heads off.” What if the hokey pokey really *is* what it's all about? |
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Peter Aitken > wrote:
: In my experience CI is notorious for sending you things you did not : explicitly order but somehow agreed to as part of a subscription or : something else you got from them. It's one of the reasons I cancelled all my : dealings with them. I'm pretty ticked off at CI these days. I received an email offer for the 2002 and 2003 annuals for the price of one. I ordered them, using my credit card. I received an email informing me that there is a past due amount on my account for the -- get this -- **1998** annual, so they won't send me the new books until my account is settled. Uh-HUH! I researched this as best I could, not wanting to remain delinquent on an account. Then it occurred to me that, subsequent to the 1998 annual, I purchased the 1999 and 2000 yearbooks, two years worth of subscriptions for myself, AND a gift subscription. And they're only now discovering and informing me of a past due amount? GMAFB. In overly polite language, I told them to stick their annuals where the sun don't shine. CI will never get another penny from me. It's a shame, really, I love their magazine, but I don't put up with such shady business tactics. No siree. Tammy in Sacramento, California |
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Peter Aitken > wrote:
: In my experience CI is notorious for sending you things you did not : explicitly order but somehow agreed to as part of a subscription or : something else you got from them. It's one of the reasons I cancelled all my : dealings with them. I'm pretty ticked off at CI these days. I received an email offer for the 2002 and 2003 annuals for the price of one. I ordered them, using my credit card. I received an email informing me that there is a past due amount on my account for the -- get this -- **1998** annual, so they won't send me the new books until my account is settled. Uh-HUH! I researched this as best I could, not wanting to remain delinquent on an account. Then it occurred to me that, subsequent to the 1998 annual, I purchased the 1999 and 2000 yearbooks, two years worth of subscriptions for myself, AND a gift subscription. And they're only now discovering and informing me of a past due amount? GMAFB. In overly polite language, I told them to stick their annuals where the sun don't shine. CI will never get another penny from me. It's a shame, really, I love their magazine, but I don't put up with such shady business tactics. No siree. Tammy in Sacramento, California |
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In article >,
TammyM > wrote: > I'm pretty ticked off at CI these days. I received an email offer > for the 2002 and 2003 annuals for the price of one. I ordered > them, using my credit card. I received an email informing me that > there is a past due amount on my account for the -- get this -- > **1998** annual, so they won't send me the new books until my > account is settled. Uh-HUH! I researched this as best I could, > not wanting to remain delinquent on an account. Then it occurred > to me that, subsequent to the 1998 annual, I purchased the 1999 and > 2000 yearbooks, two years worth of subscriptions for myself, AND > a gift subscription. And they're only now discovering and informing > me of a past due amount? GMAFB. In overly polite language, > I told them to stick their annuals where the sun don't shine. > > CI will never get another penny from me. It's a shame, really, > I love their magazine, but I don't put up with such shady business > tactics. No siree. Is your objection that you think they're billing you for a nonexistent debt, or that it's taking them so long to bill you for something you owed? The outcome of your research wasn't clear. -- to respond, change "spamless.invalid" with "optonline.net" please mail OT responses only |
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In article >,
TammyM > wrote: > I'm pretty ticked off at CI these days. I received an email offer > for the 2002 and 2003 annuals for the price of one. I ordered > them, using my credit card. I received an email informing me that > there is a past due amount on my account for the -- get this -- > **1998** annual, so they won't send me the new books until my > account is settled. Uh-HUH! I researched this as best I could, > not wanting to remain delinquent on an account. Then it occurred > to me that, subsequent to the 1998 annual, I purchased the 1999 and > 2000 yearbooks, two years worth of subscriptions for myself, AND > a gift subscription. And they're only now discovering and informing > me of a past due amount? GMAFB. In overly polite language, > I told them to stick their annuals where the sun don't shine. > > CI will never get another penny from me. It's a shame, really, > I love their magazine, but I don't put up with such shady business > tactics. No siree. Is your objection that you think they're billing you for a nonexistent debt, or that it's taking them so long to bill you for something you owed? The outcome of your research wasn't clear. -- to respond, change "spamless.invalid" with "optonline.net" please mail OT responses only |
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On 2004-07-11, TammyM > wrote:
> CI will never get another penny from me. Pompous Bowtie Man is not a chef or even a cook. He's a journalist and magazine owner. Cooking just happened to be a convenient means to an end, namely acquiring your money. nb |
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