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Scott
 
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Default [ot] Cook's Illustrated sends unrequested book

In article >,
TammyM > wrote:

> I'm pretty ticked off at CI these days. I received an email offer
> for the 2002 and 2003 annuals for the price of one. I ordered
> them, using my credit card. I received an email informing me that
> there is a past due amount on my account for the -- get this --
> **1998** annual, so they won't send me the new books until my
> account is settled. Uh-HUH! I researched this as best I could,
> not wanting to remain delinquent on an account. Then it occurred
> to me that, subsequent to the 1998 annual, I purchased the 1999 and
> 2000 yearbooks, two years worth of subscriptions for myself, AND
> a gift subscription. And they're only now discovering and informing
> me of a past due amount? GMAFB. In overly polite language,
> I told them to stick their annuals where the sun don't shine.
>
> CI will never get another penny from me. It's a shame, really,
> I love their magazine, but I don't put up with such shady business
> tactics. No siree.


Is your objection that you think they're billing you for a nonexistent
debt, or that it's taking them so long to bill you for something you
owed? The outcome of your research wasn't clear.

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