sf > wrote in message >. ..
> On 19 Oct 2003 18:14:41 -0700, (-L.) wrote:
>
> >
> > Clean it really well and send it in for replacement. It has a
> > lifetime warranty. If you live in an area with high lime content in
> > the water, the anodization will wear off over time. I've sent in 3 or
> > 4 pans (purchased in 1984) over the last few years and all were
> > replaced free of charge. I'm not really careful with mine, and a
> > couple looked pretty bad. They replaced them anyway. I cleaned
> > everything with the Dormond cleanser made for Calphalon before I sent
> > it.
> > Here's a link with info on where to send it:
> > http://www.calphalon.com/usecare7.asp
> >
> > I love my Calphalon and use it multiple times daily.
> >
> I'm fairly careful with my Calphalon (can't say the rest of
> the family is though). I've had them for a good 20 years
> too, so the coating is thin to nonexistant on the inside.
> Frankly, I think they work the same... they just aren't very
> pretty anymore.

At some point, they quit becoming non-stick, and tend to heat up too
fast (uneven heating). At least mine did. That's when I sent them
in. It wasn't very expensive to send them in, and I got brand new
pots, with lids. Since I didn't send in the lids with the old ones, I
now have double lids.

-L.

On 21 Oct 2003 09:59:54 -0700, (-L.) wrote:

> sf > wrote in message >. ..
> > >
> > I'm fairly careful with my Calphalon (can't say the rest of
> > the family is though). I've had them for a good 20 years
> > too, so the coating is thin to nonexistant on the inside.
> > Frankly, I think they work the same... they just aren't very
> > pretty anymore.
>
> At some point, they quit becoming non-stick, and tend to heat up too
> fast (uneven heating). At least mine did.

I only use the saucepans & stock pots, because I never
expected to like using coated aluminum sauté pans (I use
cast iron for that).


> That's when I sent them
> in. It wasn't very expensive to send them in, and I got brand new
> pots, with lids. Since I didn't send in the lids with the old ones, I
> now have double lids.
>
You really *got* replacements for OLD pieces... just because
the coating got thin through normal wear & tear? WOW! I
read the web site and normal wear & tear didn't jump out at
me as a reason for replacement.

Now you're making me seriously consider taking them up on
that lifetime offer!

>You really *got* replacements for OLD pieces... just because
>the coating got thin through normal wear & tear? WOW! I
>read the web site and normal wear & tear didn't jump out at
>me as a reason for replacement.

I have had Calphalon for years and sent 5-6 pots in a variety of sizes back
several years ago. The only cost to me was the cost to ship them back to the
company. Within about 3 weeks I had all new pans. You need to call the company
before you send the pans back. They will (or they did) give me a customer
number to send back with the pans so they had a reference number. They really
do back up their warranty.

Anne

AAC/AAF/AFBV62.0844.AZ
http://www.tckworld.com/opfoot

sf > wrote in message >. ..
> On 21 Oct 2003 09:59:54 -0700, (-L.) wrote:
>
> > sf > wrote in message >. ..
> > > >
> > > I'm fairly careful with my Calphalon (can't say the rest of
> > > the family is though). I've had them for a good 20 years
> > > too, so the coating is thin to nonexistant on the inside.
> > > Frankly, I think they work the same... they just aren't very
> > > pretty anymore.
> >
> > At some point, they quit becoming non-stick, and tend to heat up too
> > fast (uneven heating). At least mine did.
>
> I only use the saucepans & stock pots, because I never
> expected to like using coated aluminum sauté pans (I use
> cast iron for that).
>
>
> > That's when I sent them
> > in. It wasn't very expensive to send them in, and I got brand new
> > pots, with lids. Since I didn't send in the lids with the old ones, I
> > now have double lids.
> >
> You really *got* replacements for OLD pieces... just because
> the coating got thin through normal wear & tear? WOW! I
> read the web site and normal wear & tear didn't jump out at
> me as a reason for replacement.

Yes. The anodization is guaranteed for life. Just describe where and
when you bought the products, where you have lived, what the problem
is (anodization has worn off, and pitting, or whatever), tell them you
use the pots a lot, and they will replace them for free. If you want,
call them and talk to a CS rep - and get a return authorization number
(not necessary, but I think I did so once).

>
> Now you're making me seriously consider taking them up on
> that lifetime offer!


I have sent pots in twice. One was abused with scorching tomato
sauce, but had other problems. They replaced it. They really honor
their guarantee!

-L.

On 22 Oct 2003 11:29:30 -0700, (-L.) wrote:

> sf > wrote in message >. ..
> > On 21 Oct 2003 09:59:54 -0700, (-L.) wrote:
> >
> > > sf > wrote in message >. ..
> > > > >
> > > > I'm fairly careful with my Calphalon
>
> I have sent pots in twice. One was abused with scorching tomato
> sauce, but had other problems. They replaced it. They really honor
> their guarantee!
>
> -L.

All I can say is WOW! I'm going to do it!

sf > wrote in message >. ..
> On 22 Oct 2003 11:29:30 -0700, (-L.) wrote:
>
> > sf > wrote in message >. ..
> > > On 21 Oct 2003 09:59:54 -0700, (-L.) wrote:
> > >
> > > > sf > wrote in message >. ..
> > > > > >
> > > > > I'm fairly careful with my Calphalon
> >
> > I have sent pots in twice. One was abused with scorching tomato
> > sauce, but had other problems. They replaced it. They really honor
> > their guarantee!
> >
> > -L.
>
> All I can say is WOW! I'm going to do it!


Please report back when you get your new pots.

-L.