Hi folks,

I'm curious to learn what specific things you think European cafes
that you have been to have done right or wrong, and what
cafes in the USA you've been to have done right or wrong.
It occurs to me that the only chance for improvement
in the USA is for a free exchange of ideas on this matter,
if American cafe/coffeehouse owners are reading this anyway.

A few ideas:

* It is good to offer a free small biscotto with each coffee
as you see in European cafes, because it is a "little thing
that goes a long way".

* It is good to put mirrors on the walls as you see in
European-style cafes, because it adds more sense
of space; it also acknowledges the reality that humans
go to cafes in part for people-watching.

* It is very bad to seriously demand $6 for a not too large
sandwich, because this activates the miserly instinct of
customers and creates a hidden conflict between
consumers and the business. You see this at
Barnes and Noble's cafe.

Thanks.