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Old 10-10-2005, 10:25 PM
cathyxyz
 
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Default MasterCook - don't call us, we'll call you....

I sent the following email to MasterCook i.e. ValuSoft yesterday....

To:
Subject: MasterCook 9.0

I would like to purchase a copy of MasterCook, but it seems it is only
available for purchase (and shipping) on-line in the USA only. I would
also be very interested to know why this is.

As I live in South Africa, could you please advise where/ how I could
order a copy?

Thanks

Cathy


This is the reply I got:

"Thank you for contacting me.

For International Support or ordering, please use the following link:
http://www.valusoftsupport.com/KBArticle.asp?kbid=2813


Customer Service
ValuSoft
www.valusoft.com"

This bit really "amused" me:

#
THQ UK
TECHNICAL SUPPORT If you are experiencing technical problems with this
game, and cannot find the solution in the troubleshooting section,
please visit our website at www.valusoftsupport.com

If you are still experiencing problems, call our Technical Support Line
on +44 (0) 870 608 0047 (national/international call rates apply)

Mon Fri 08:00 to 19:00 GMT, Sat 09:00 to 17:00 GMT

Please have the following information ready before you call:
# Name of the program you are using
# Video card brand and model name
# A detailed description of the problem



If anyone can explain how this link would be helpful to me, I would be
very grateful.


--
Cheers
Cathy(xyz)

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Old 10-10-2005, 10:46 PM
Edwin Pawlowski
 
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Default


"cathyxyz" wrote in message


If anyone can explain how this link would be helpful to me, I would be
very grateful.


It helps that you know you should look for a different program.

Since you want to give a hard copy gift, how about Now Your Cooking burned
on to a CD? You can download it from www.ffts.com and make your own hard
copy. They also do international orders. http://www.ffts.com/register.htm
look down at the bottom of the page.
--
Ed
http://pages.cthome.net/edhome/


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Old 10-10-2005, 10:52 PM
cathyxyz
 
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Default


Edwin Pawlowski wrote:
"cathyxyz" wrote in message


If anyone can explain how this link would be helpful to me, I would be
very grateful.


It helps that you know you should look for a different program.

Since you want to give a hard copy gift, how about Now Your Cooking burned
on to a CD? You can download it from www.ffts.com and make your own hard
copy. They also do international orders. http://www.ffts.com/register.htm
look down at the bottom of the page.
--
Ed
http://pages.cthome.net/edhome/


Thanks, Ed. Have done so already... thanks to suggestions from some of
the RFC-ers. Have been seeing how it works today, and it looks like it
might be worth using...

Cheers
Cathy(xyz)



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