sf wrote:
> This is a Heads UP!
>
> I recently updated ZoneAlarm (personal version) and took up
> their offer to use "Pro" free for 15 days. Today, I got a
> notice that tgshell.exe was trying to access the internet
> and it had changed since the last time it ran. ZA's More
> Inf didn't tell me what I needed, so I went to Google.
>
> www.answersthatwork.com suggests where/how you may have
> gotten a program in question and provides detailed removal
> instructions.
>
> It turns out tgshell.exe is basically spyware guised as
> "Comcast Support" (the website also explains why it could be
> useful for Comcast's real "support"... something I've had no
> indication to date that they even provide). According to
> the website, tgshell.exe eats up CPU, drives the hard disk
> hard, causes boot-up Kernel32 errors, generates illegal
> operations, invalid page faults, and much more. So, you be
> the judge - If you don't mind dealing with all of those
> computer problems and you don't care if Comcast records
> where you've been and what you're doing, keep it.
>
> If you don't want to keep tgshell.exe, follow the
> instructions here
> http://www.answersthatwork.com/Taskl...tasklist_t.htm
>
>
> sf
> Practice safe eating - always use condiments


I think Charter does the same thing. I went to their support page and
they tried to install something like that on my system. When I clicked
"No" on the installation, they warned me about how important it was, so
I knew it was bogus. (now I gotta go back and check to see what it
actually was)

Bob