"Rona Yuthasastrakosol" > wrote in message
om...
> "Mrs. Fat Man®" > wrote in message
>...
> >
> > Rona, what's wrong with your computer? I'm a tech. Shoots, I'd have
fixed
> > it for free.
> >
> > kili
>
> thanks! But it would have cost me a fortune to get it to you!
>
> The guys trying to fix it don't know what's wrong. It's either the
> adaptor or the motherboard. I think it's the adaptor since the
> current adaptor is my fourth one in two years (the current one is less
> than 6 months old and Dell is completely giving me the run-around
> about replacing it). It's difficult for them to say since the adaptor
> is so flimsy and poorly made that they are having a very difficult
> time testing it. I told them to go ahead and order a new one since
> they were getting nowhere. If it's not the adaptor I'll just have to
> shoulder the cost but at least we'll have narrowed down the
> possibilities.
>
> All I have to say is "Don't do Dell!" After the crappy tech support
> and customer service I've been getting from them, in addition to the
> crappy computer and/or adaptor, I will never ever buy from Dell again.
> The guys looking at me computer even told me that they've been
> getting a lot of Dells in lately. They said Dell used to be really
> good but then they started contracting out the making of their
> computers and the quality went downhill. Wish someone had told me
> that before...
>


I agree, Dell tech support is just the WORST. They used to be better. How
can these tech guys not know if it's an adapter or the motherboard? Maybe I
need to move to a new location. :~)

Anyway, hope all is going well.

kili