Paul J. Dudley wrote:
> What ever happened to "the customer is always right" ?
>

Rule #1 The Boss is always right.

Rule #2 When the Boss is wrong see Rule #1.

Rule #3 The customer exists only to be have money taken from it. Do only the
most minimal amount of effort to maximize the amount of money taken from the
customer. Anything else is a waste of company resources.

Rule #4 Anyone wasting company resources will be fired.


Did you need the rules of business explained again?