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cl
 
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Default Are the Jenn Air grills at Lowe's a sham?


"oillogger" > wrote in message
om...
> I contacted Jenn-Air today and they told me they do not handle any
> part of the warranty of service of the Jenn-Air stainless grills that
> is sold at Lowe's. They did give me 3 Nexgrill numbers,
> 800-554-5799(got an answering machine), 615-822-8258(did not try), and
> 800-298-7927(did not work). The Lowe's Jenn-Air(Nexgrill) looks great
> but there may little or no support. You may not be able to order
> parts in a couple of years. Too bad some of the managers at Jenn-Air
> allowed their name on the product. This kinda lowers the quality of
> the Jenn-Air name. There appears to be a lot of potential in the
> Negrill products without any longterm commitment to their products. A
> great grill today that is left on the side of the road tomorrow when
> you cannot get some basic repair part. What a way to ruin a business.
> Weber, I am coming back home into the arms of a new Genesis Silver B
> Premium!



The Jenn Air 461P that got rave reviews in CR (and basically the same as the
460P that CooksIll and ConsumerReport likes last year) is still sold by
lowes. It is made by vermont castings (division of CFM harris). I called a
month ago because the temp gauge was off ant they sent me a new one, no
questions asked.

Either way, you will be happy

-CAL