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Wolf range burner problem
buying our house, we unfortunatly got in the deal a #$%@%^@$%^Y of
commercial looking Wolf range... 14 days of hell and counting.... I used to have a standard white electric GE that was not bad, then we were in a rental with a 20+ years dinosaur that was not great but at least usable.. and now - I dont know how to cook anymore... I consider myself as a normal good cook, I worked some time in both professional and restaurant kitchens, I can use 4 burners at a time.... but I'm stuck with a useless thing that has only three settings: sim = so low I can put my hand in the flames (a setting I have not found any use yet), slow = what is supposed to be slow (a setting a good cook should use only 10% of the time) and medium/high that are both @$%&@$%&@$%^ly too wide, too hot, too anything to use any pot less that 15quarts big without burning down the handle (I used once my 7quarts-pressure cooker, and the handle got so hot that I'm affraid to trash a $300 pot over this junk! ) My widest pan is 10 inches accross the flat burner side, and it's missing about 3-4 inches to accomodate the extra stupid large flame!!! PLEASE HELP!!!!!! HOW DO YOU COOK A SAUCE ON THAT JUNK????? (or heat a simple 4quart pot of water for pasta?) either I can retrofit with NORMAL burners, or it's going to the curb side for a normal sears cheap thing that I can USE! (there is NO help online on the wolf site :-( ) A desperate cook.... PS: it's a 32inches pretty new range. If you can make a pickup in SanFrancisco, make a $ offer! ;-) |
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add: it's a 30inches (not 32)
and it looks like the current wolf (altho I dont know where to find a # to check it's exactly the same) http://www.subzero.com/wolf/xlwolf.asp?id=19 |
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In article .com>,
"Ness" > wrote: > buying our house, we unfortunatly got in the deal a #$%@%^@$%^Y of > commercial looking Wolf range... > 14 days of hell and counting.... > > I used to have a standard white electric GE that was not bad, then we > were in a rental with a 20+ years dinosaur that was not great but at > least usable.. and now - I dont know how to cook anymore... > > I consider myself as a normal good cook, I worked some time in both > professional and restaurant kitchens, I can use 4 burners at a time.... > but I'm stuck with a useless thing that has only three settings: > sim = so low I can put my hand in the flames (a setting I have not > found any use yet), > slow = what is supposed to be slow (a setting a good cook should use > only 10% of the time) > and medium/high that are both @$%&@$%&@$%^ly too wide, too hot, too > anything to use any pot less that 15quarts big without burning down the > handle (I used once my 7quarts-pressure cooker, and the handle got so > hot that I'm affraid to trash a $300 pot over this junk! ) > My widest pan is 10 inches accross the flat burner side, and it's > missing about 3-4 inches to accomodate the extra stupid large flame!!! > > PLEASE HELP!!!!!! HOW DO YOU COOK A SAUCE ON THAT JUNK????? (or heat a > simple 4quart pot of water for pasta?) > > either I can retrofit with NORMAL burners, or it's going to the curb > side for a normal sears cheap thing that I can USE! (there is NO help > online on the wolf site :-( ) > > A desperate cook.... > > PS: it's a 32inches pretty new range. If you can make a pickup in > SanFrancisco, make a $ offer! ;-) The Wolf stoves I've seen (love those red knobs!) have four "settings" .... forget the labels but its something like high, medium, low, and simmer. There is an "indent" at each setting, but you can move the lovely red knobs between the indents, thus getting infinite adjustment between high and simmer. Only the center of the burner works from low to simmer. The outer part lights up at medium, but you can adjust down somewhat from there before it goes out. HTH Regards, Dave -- Living in the Ozarks For email, edu will do. Regardless of what doesn't happen, there's always someone who knew it wouldn't. R. Henry |
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thanks you very much.
I did try this... between high and medium, I can adjust, altho 100% of the difference is done over 1/32 of the complete turn, which mean I squat, hold myself with my left hand and fiddle 20secondes like a thief on a bank safe to get some between high and medium spot. between medium and low and between low and sim, I did NOT manage to adjust, the indents work like a spring and force into a preadjusted indent. My hubby just burned himself removing a 6quart pot from the medium position - THIS IS NOT NORMAL..... |
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On 21 May 2005 14:11:24 -0700, Ness wrote:
> thanks you very much. > I did try this... > > between high and medium, I can adjust, altho 100% of the difference is > done over 1/32 of the complete turn, which mean I squat, hold myself > with my left hand and fiddle 20secondes like a thief on a bank safe to > get some between high and medium spot. > > between medium and low and between low and sim, I did NOT manage to > adjust, the indents work like a spring and force into a preadjusted > indent. > > My hubby just burned himself removing a 6quart pot from the medium > position - THIS IS NOT NORMAL..... Sounds like you need to call a professional. |
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we will . I only need to figure out who - I guess the closest dealer on
the official website. thanks again for your time |
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Hey there!
Hubby burned himself again - that's it. I surfed the web to find the price to sell it on craigslist, and I FOUND THAT IT'S A RECALL PRODUCT!!! http://www.recall-warnings.com/cpsc-...-02-02022.html not sure it'll solve the problem, but at least we should have some professional coming and checking it! (I knew I was not dreaming....) BTW the official service # for San Francisco leads to people WHO DO NOT CALL BACK :-( thanks Dave and sf |
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