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OT - Kroger Store bites... RANT!
Donna Rose wrote in message ... >In article >, says... >>it bugs me how i have to *explain* this to new cashiers, who will >>put a dripping whole chicken in with a head of lettuce. >> >This is amazing to me. Are you saying that there is absolutely no >training on 'packing techniques' given to new supermarket employees? >-- yes, there is training. and the "rulebook" for my department says pretty much what i said. i guess no one reads it. -- Saerah TANSTAAFL Hangovers only last a day, but a good drinking story lives on forever.... |
OT - Kroger Store bites... RANT!
Rick & Cyndi wrote in message ... >Oh... I recently got to go to Zingerman's. Whoa. Totally cool! >We bought some wonderful bread, Parmesana-Reggiano (SP?) cheese, >Cider Syrup, a Zingerman's cookbook (very, very neat!), olive >oil, and a handful of other stuff too. I really like that place. >Crowded but filled with wonderful goodies. > >Our brother lives in Bellville, MI and we try to make it up there >at least once a year. > zingerman's *does* kick butt. we sell some of their breads where i work, and they are definitely delish :) -- Saerah TANSTAAFL Hangovers only last a day, but a good drinking story lives on forever.... |
OT - Kroger Store bites... RANT!
"Nancy Young" wrote:
> Dog3 wrote: > > I'll > > never forget the time a bakery cake was put in the bag upside down. I > > marched in to speak to the manager (I noticed the cake when putting the > > groceries in the car). He was really snotty about it but did reimburse me > > for the cake. > > Wow, had you done something to **** off all the store employees, that > is just ridiculous. Too funny. They'd better reimburse you, duh. > What is it with customer service being snotty? I guess having to > deal with complainers all day gets old, but geez. You don't have to do anything to annoy them in order for them to screw up packing your order. I'll never forget the day I found a fresh fruit pie packed on its side in a grocery bag. I went back into the store and stalked the jerk who did it, and he airily explained that it fit in the bag better that way. Short of sawing his head off, I couldn't come up with any way to boost the young man's IQ. > I did once complain to the headquarters about a customer service guy. > Actually I complained about a couple of things, I really was annoyed. > So, I got a nice long note from the store manager, she said she had > called a staff meeting and given them the word on how you treat the > customers and how to ring up meat so it doesn't multiply the price > by 10. Yikes, I blushed. Then she said, I would like to meet > you, and I have left a $25 certificate for you at the customer service > desk. Yeah, I'm picking that up!!! Hi, I'm the one who complained > about you, can I have my certificate? Sure, right after I tattoo > BITCH on your forehead, lady. (laugh) I've complained to HQ in the past, too. I stopped when I decided I'd gotten enough "So what?" responses. |
OT - Kroger Store bites... RANT!
: : > "StocksRus®" & Cyndi" : > : > <snip> : > \: I live in Krogers hometown and have done lot's of business : > with them over : >: the years. Meaning they were a BIG customer of mine. : >: Two words come to mind... : >: THEY SUCK! : >: I avoid them as much as possible. I'm fortunate enough to have : > a very : >: cool place within 20 miles called Jungle Jims that has : > everything and : >: more that I need. 5 acres of fresh produce, $1,000,000,000 : > inventory of : >: wine, and all ethnic cuisines. : >: : : >: -- : >: StocksRus® : >: : >: =========== : > : > Lucky dog! I adore Jungle Jims!! Have they installed the : > monorail system yet? : : No....but it grows every week. It now has a garden center, just added a : British food section. Four isles of hot sauces. : Curious...how do you know of Jungles? : : -- : StocksRus® : === Our aunt, uncle and half-dozen or so of cousins live in Cincy. The last trip out there we stocked up on some coconut milk ($0.29 each!!), 26 oz Nutella for about $ 5.00, Roasted Chipotle and Raspberry Sauce (rocks!), truffle oil, and etc.! Lovely, lovely place! -- Cyndi <Remove a "b" to reply> |
OT - Kroger Store bites... RANT!
"AT" > wrote in message
... : Why don't just you place the items on the conveyor belt as you want them to be : bagged? Group items by type and put the cans, bottles and heavy things on the belt : first (those bags will be placed on the bottom of the cart), then the dairy, then : the meats, then the heavy veggies, then the delicate veggies/fruits, last the : bakery items. It ain't rocket science, you know. It doesn't take any longer : either. ===== You must have missed my follow up post because I did load the belt that way. Silly waif girl waited until the bin area was full and then she just grabbed stuff and filled the bags willy-nilly. I always load the belt they way I want them bagged. Meats together, frozen vegetables then the frozen fruit. I'm quite anal about it. -- Cyndi <Remove a "b" to reply> |
OT - Kroger Store bites... RANT!
Pennyaline wrote:
> I've complained to HQ in the past, too. I stopped when I decided I'd gotten > enough "So what?" responses. A few years ago I complained directly to the Health Department after watching a fish dept. clerk making a phone call with his disposable gloves on. He ran his gloved hands through his hair numerous times, finished his call, then waited on me, using the same gloves to pick up scallops from the tray. He was surprised when I said I no longer wanted the scallops and told him why. I stopped and told the manager on the way out, then (because I realized neither one of them had a clue about the health implications) I called the local Health Department, grocery store division, and asked them to check on the store's training practices. I did get a follow-up call from the inspector. And it WAS a local Denver-area Kroger store, King Soopers. gloria p |
OT - Kroger Store bites... RANT!
"Dog3" <dognospam@adjfkdla;not> wrote in message 4... > "Rick & Cyndi" > deliciously posted in > news:zBbZb.80923$uV3.537834@attbi_s51: > > > Aarrgghh!!! As usual - shopping was not a pleasure... > > unfortunately, it's the largest grocer around us so unless I want > > to drive a few hours... I don't have any other real choices. > > > > Anyway... they've remodeled so this week is their Grand > > (re)opening... blah, blah, blah. As expected, the shelves don't > > really hold anything different from what they used to... so I > > just ran through and stocked up on some of the meat sales and a > > few odds and ends. Here's where the frustration really got me > > muttering and I *will* be writing a complaint because this sh&% > > keeps happening... arrgghhh!!! I bought those 100 % juice juice > > box drinks for Nathan... I bought some supposedly vine-ripe > > tomatoes, yogurt (what's with those stupid foil tops that break > > when you don't want them to and yet you can't open them when > > you're starving?!), milk, a few canned goods (okay, here's the > > one positive thing I noticed - they're *finally* carrying a few > > of the Ro-Tel tomatoes), and a bunch of other stuff to fill the > > basket... Fast forward to emptying the bags at home when... S C > > R E A M!! On the bottom of a bag full of canned goods are my > > bananas... in one of the bags of the juice boxes are my > > vine-ripened tomatoes and my big bag of lettuce is sandwiched > > with frozen food! There was also something heavy in the bag with > > the loaf of bread... AAARRRGGGHHHH!!!! I hate that store, I > > hate that store, I HATE THAT STORE!!!!! They still can't bother > > to order any white wine vinegar either!!! Stupid muckity > > muck.... !!!! Ow - a vein just blew!! Not really, but stupid > > crap like this really busts my chops. > > > > OB: I sliced up one of the now bruised tomatoes and sprinkled on > > some delicious Brady Street Seasoning from Penzeys. Very, very > > tasty. > > Sounds like a chain we used to have here. The shopping experience at > National was hit or miss, depending on which store you shopped at. I'll > never forget the time a bakery cake was put in the bag upside down. I > marched in to speak to the manager (I noticed the cake when putting the > groceries in the car). He was really snotty about it but did reimburse me > for the cake. > > The best thing you can do besides complain is to open that bottle of Vodka > and pour up a nice martini to settle the nerves. Provided the checkout > people managed to put it in the bag :) > > Michael > > -- > "Most of all he liked grilled mutton kidneys which gave to his palate a > fine tang of scented urine." > ~~James Joyce, Irish writer (1882-1941) Before I moved there was one store where the baggers were sometimes amazingly incompetent. The worst was the container of cottage cheese laid on its side with a bag of potatoes on top of it. |
OT - Kroger Store bites... RANT!
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OT - Kroger Store bites... RANT!
"AT" & Cyndi had a strange conversation...
<snip> : > You must have missed my follow up post because I did load the : > belt that way. Silly waif girl waited until the bin area was : > full and then she just grabbed stuff and filled the bags : > willy-nilly. I always load the belt they way I want them bagged. : > Meats together, frozen vegetables then the frozen fruit. I'm : > quite anal about it. : : Well then, as you start loading the belt, tell both, the cashier and bagger, that : *you want them to ring up and bag the items in the -exact- order you are placing : them on the belt* and say it loud enough so that the other people around you can : hear. Don't worry about sounding like a bitch; it's your money and your time, : don't let anybody waste them. =========== Ummmm... noooooo... I don't think that would work. I don't know of any way to do as you propose without it coming out bit%&y or aggressive... they actually *do* have a couple of baggers that know what they're doing - I just can't seem to be in the right line to get them! <g> While I'm past the hissy part of my fit - it will not go unforgotten. Letters to the local store and corporate office are in the works. -- Cyndi <Remove a "b" to reply> |
OT - Kroger Store bites... RANT!
>...I'll
>never forget the time a bakery cake was put in the bag upside down. I >marched in to speak to the manager (I noticed the cake when putting the >groceries in the car). He was really snotty about it but did reimburse me >for the cake. I used to work at Kroger's first as a bagger, then a checker, and then as a baker in the pastry shop. I can't tell you how many times a bagger would bring back a cake that somehow got messed up before the customer got it out of the store. The worst part was that we would have to stop what we were doing and decorate a new cake for the the customer for free. So not only did we lose the sale of the first cake, we lost the sale of the second cake too. |
OT - Kroger Store bites... RANT!
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OT - Kroger Store bites... RANT!
Dog3 <dognospam@adjfkdla;not> wrote:
> > The best thing you can do besides complain is to open that bottle of Vodka > and pour up a nice martini to settle the nerves. Provided the checkout > people managed to put it in the bag :) > If you were making a martini, why would you need a bottle of vodka? |
OT - Kroger Store bites... RANT!
"Tim Vanhoof" > wrote in message
... : Dog3 <dognospam@adjfkdla;not> wrote: : : > : > The best thing you can do besides complain is to open that bottle of Vodka : > and pour up a nice martini to settle the nerves. Provided the checkout : > people managed to put it in the bag :) : > : : If you were making a martini, why would you need a bottle of vodka? : ==== For a Vodka Martini. Seriously. That's one of the drinks I used to drink... -- Cyndi <Remove a "b" to reply> |
OT - Kroger Store bites... RANT!
"Dog3" & Cyndi" > deliciously posted in
: news:vIQZb.32763$4o.49324@attbi_s52: : : > "Tim Vanhoof" > wrote in message : > ... : >: Dog3 <dognospam@adjfkdla;not> wrote: : >: : >: > : >: > The best thing you can do besides complain is to open that : > bottle of Vodka : >: > and pour up a nice martini to settle the nerves. Provided the : > checkout : >: > people managed to put it in the bag :) : >: > : >: : >: If you were making a martini, why would you need a bottle of : > vodka? : >: ==== : > : > For a Vodka Martini. Seriously. That's one of the drinks I used : > to drink... : : et tu Cyndi? *sigh* I miss the good old days of wandering around in a : drunken stupor or sitting with a nice wine on a bistro patio. I had to : give up booze for medication. Naturally I don't have to but I drank one : time while on these meds and I'll never do it again. Ya' could have peeled : me off the ceiling. : : Michael ======== Well.... luckily I haven't needed to "give it up" but I also don't hang in the same circles that I used to. <VBG> Actually, it was in your neck of the woods that I used to imbibe in the occasional V.M.. There used to be a very lovely restaurant "Cartier's". At least, that's the name I remember it to be... It opened in the mid to late 80s. Had a lot of brass railing in it and according to the owners, it was there contribution to the memory of when they were in New Orleans. <shrug> Excellent food... the veal was sublime. Prior to hanging out in STL I used to spend more time closer to home, in Belleville, and basically paid for the remodeling at the VFW, right outside of the base...<G> Oh my gosh... Kahlua and Cream (okay, milk!), the blackberry brandies.... even a few beers... Endless hours of shooting pool and dancing to "Amanda" and giggling at "Velcro Fly" and "Pearl Necklace"... I think I'm getting old.... -- Cyndi <Remove a "b" to reply> |
OT - Kroger Store bites... RANT!
"Dog3" & Cyndi" > deliciously posted in
<snip> : I've never been to Cartier's and I don't think I've heard of a restaurant : by that name. Doesn't mean it does/did not exist. I just never tied one : on there. Do you remember which part of town it was in? : : Our mis-spent youth... LOL... In those days I could party until dawn and : be at work by 8am and go out and do it all over again the next night. : : Michael :========= I'm guessing that they probably only lasted a couple of years... 89 was the last time I was there. Yummy, yummy veal! I want to say it was on Lindburgh (yeah, I know, very long street...!) and it has been so long and I've lived in and drove through so many towns since then. Oh my... yep, back then, I was married and in the Air Force and had a waitress job... Get up at 6 take spouse to work, get into waitress outfit, work 7:30-2:30, shower, get into uniform, work 3:30-12m, party at VFW 12:08-3:00a, go to bed, get up at 6a.... Yep, I was definitely younger back then to be able to do that 5 and 6 days a week. Then my spouse couldn't understand why I wanted to sleep all day on my 1 day off a week. Go figure. -- Cyndi <Remove a "b" to reply> |
OT - Kroger Store bites... RANT!
On Fri, 20 Feb 2004 12:16:50 -0500, "Saerah"
> wrote: >i went to a superkmart a few months ago to get some shallots on sale. they >have this look up screen with *pictures* on it to help them identify the >produce. i couldnt belive it. i told her the code and the checker snarled at >me and told me it would only take her a minute to locate my item. i was >surprised because where i work, we are expected to *memorize* produce codes, >and identify the organic produce from the conventional produce without >looking at stickers. we have tests on these things. and parsely and cilantro >look quite different. if you're ever in doubt, you can always smell it :) No kidding! I'd say every other time I buy an artichoke, the register clerk asks what it is. The produce clerk didn't know what avocados were for. Not that I expect every supermarket clerk to be Joe Carcione. Or Julia Child. How *do* you recognize 'organic' vs. non? |
OT - Kroger Store bites... RANT!
Frogleg wrote in message >... >On Fri, 20 Feb 2004 12:16:50 -0500, "Saerah" > wrote: > >>i went to a superkmart a few months ago to get some shallots on sale. they >>have this look up screen with *pictures* on it to help them identify the >>produce. i couldnt belive it. i told her the code and the checker snarled at >>me and told me it would only take her a minute to locate my item. i was >>surprised because where i work, we are expected to *memorize* produce codes, >>and identify the organic produce from the conventional produce without >>looking at stickers. we have tests on these things. and parsely and cilantro >>look quite different. if you're ever in doubt, you can always smell it :) > >No kidding! I'd say every other time I buy an artichoke, the register >clerk asks what it is. The produce clerk didn't know what avocados >were for. Not that I expect every supermarket clerk to be Joe >Carcione. Or Julia Child. How *do* you recognize 'organic' vs. non? we do 'produce walks' every morning, to see whats out that day. in actual practise, i look at the stickers, though, when we have both organic and non-organic of a certain item that day. when i started, the girl who was training me was glad that i knew what all of the veggies and fruits were already :) the only thing i had trouble with was jicama- which, i knew *what* it was, but had never seen it or cooked with it, so i wasnt able to identify it that time :( -- Saerah TANSTAAFL "Strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony." |
OT - Kroger Store bites... RANT!
On Sun, 22 Feb 2004 14:21:15 GMT, Frogleg
> wrote: > On Fri, 20 Feb 2004 12:16:50 -0500, "Saerah" > > wrote: > > >i went to a superkmart a few months ago to get some shallots on sale. they > >have this look up screen with *pictures* on it to help them identify the > >produce. i couldnt belive it. i told her the code and the checker snarled at > >me and told me it would only take her a minute to locate my item. i was > >surprised because where i work, we are expected to *memorize* produce codes, > >and identify the organic produce from the conventional produce without > >looking at stickers. we have tests on these things. and parsely and cilantro > >look quite different. if you're ever in doubt, you can always smell it :) > > No kidding! I'd say every other time I buy an artichoke, the register > clerk asks what it is. The produce clerk didn't know what avocados > were for. I hope know you've just reinforced what I think about most non-coastal big cities? Unfortunately, I think you live on the E. Coast... so let's reiterate "big city". > Not that I expect every supermarket clerk to be Joe > Carcione. Or Julia Child. How *do* you recognize 'organic' vs. non? You don't! They need to be labeled. Practice safe eating - always use condiments |
OT - Kroger Store bites... RANT!
On Mon, 23 Feb 2004 06:25:48 GMT, sf > wrote:
>On Sun, 22 Feb 2004 14:21:15 GMT, Frogleg > wrote: >> I'd say every other time I buy an artichoke, the register >> clerk asks what it is. The produce clerk didn't know what avocados >> were for. > >I hope know you've just reinforced what I think about most >non-coastal big cities? Unfortunately, I think you live on >the E. Coast... so let's reiterate "big city". Not 'big city' -- sprawling SE Virginia coastal 'metropolitan' area with considerable variation. I live in an under-served area, as far as groceries are concerned. My days shopping at Draegers are long over. > >> How *do* you recognize 'organic' vs. non? > >You don't! They need to be labeled. But Saerah said she takes a walk 'round (to labeled bins, one assumes) and can distinguish the difference by look later. |
OT - Kroger Store bites... RANT!
On Fri, 20 Feb 2004 14:22:31 +0100, Nathalie Chiva
> wrote: >Frogleg a écrit : > >> Bagging your own stuff (common in Europe, I believe) can reduce these >> problems. > >Not only common - it's the only way. Reading this thread, I don't regret it.... There was, briefly, a discount grocery store here which had self-bagging and the same arrangement I remember from Norway -- a sort of shunt that sent A's groceries one way, and B's (next customer) another, so that B was being checked out while A was finishing up gathering its purchases. Seemed to work very well. |
OT - Kroger Store bites... RANT!
On Fri, 20 Feb 2004 02:20:12 GMT, "Rick & Cyndi"
> wrote: >"Anthony" > wrote >: Also the OP should think about whether it's worth >getting this >: upset over a little bump in the road of life. If she does then >maybe >: medication would help. >Humph! Yes I do and no it hasn't! > >This ****es me off. There is NO excuse for most of their baggers >to REPEATEDLY bag groceries improperly. I'd bag my own but the >do it yourself lanes are for 15 items or less and I do not intend >on going up and down the aisles, check out, load my car, repeat, >repeat, repeat, repeat, repeat. There *is* an excuse. Grocery baggers are not rocket scientists, nor are they paid to be. If the store gives them no training, or trains contrary to your expectations (like me not wanting all the similar heavy things bagged together), you can register a complaint. As I said heavy -- maybe more people like similar items together more than balanced weight. I don't know about your store, but there's no prohibition against 'bagging your own' in either the express or snail checkout lines at my supermarket. Yes, it seems pretty basic not to put the tomatoes or bananas at the bottom and the canned goods on top. Truly worth a complaint. Of course, a little tough to identify the miscreant and get a minimum-wage (if that) worker fired. It might be kinder to all the next time you're in the store to say to the manager, "I don't remember exactly which person did it, but can't you train baggers not to put a gallon of juice on top of the bread?" >On the other hand - my original post was marked "OT" and "Rant" >therefore... well...uhhh... back off, please. I wasn't looking >for negative comments especially since I already dealt with >enough crap today. OT and Rant should give you a lot of slack. :-) But we're an argumentative bunch. I mean, you can be criticized for using lettuce, f'r heaven's sake! One of *my* complaints is that people don't complain enough. And that there are so few entities that can actually change the situation. My supermarket manager may be sympathetic to my wants and needs, but if HQ allows no time for training, nor incentives for superior performance, there's not a lot he/she can do. Modern life is *not* what I expected. :-) |
OT - Kroger Store bites... RANT!
Frogleg wrote in message ... >On Mon, 23 Feb 2004 06:25:48 GMT, sf > wrote: > >>On Sun, 22 Feb 2004 14:21:15 GMT, Frogleg > wrote: > >>> I'd say every other time I buy an artichoke, the register >>> clerk asks what it is. The produce clerk didn't know what avocados >>> were for. >> >>I hope know you've just reinforced what I think about most >>non-coastal big cities? Unfortunately, I think you live on >>the E. Coast... so let's reiterate "big city". > >Not 'big city' -- sprawling SE Virginia coastal 'metropolitan' area >with considerable variation. I live in an under-served area, as far as >groceries are concerned. My days shopping at Draegers are long over. >> >>> How *do* you recognize 'organic' vs. non? >> >>You don't! They need to be labeled. > >But Saerah said she takes a walk 'round (to labeled bins, one assumes) >and can distinguish the difference by look later. also, for things liek cucumbers and zuchinni, that get waxed if conventional, they are not waxed if they are organic. since the organic produce and the conventional produce come from different farms, usually the grapefruits are diffeent shades or shapes, etc. -- Saerah TANSTAAFL "Strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony." |
OT - Kroger Store bites... RANT!
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OT - Kroger Store bites... RANT!
Frogleg a écrit :
> On Fri, 20 Feb 2004 14:22:31 +0100, Nathalie Chiva > > wrote: > > >Frogleg a écrit : > > > >> Bagging your own stuff (common in Europe, I believe) can reduce these > >> problems. > > > >Not only common - it's the only way. Reading this thread, I don't regret it.... > > There was, briefly, a discount grocery store here which had > self-bagging and the same arrangement I remember from Norway -- a sort > of shunt that sent A's groceries one way, and B's (next customer) > another, so that B was being checked out while A was finishing up > gathering its purchases. Seemed to work very well. Yep, that's what we have here (the shunt thingie). And yes, it works well. Nathalie in Switzerland |
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