Can anyone tell which are the top three food processors according to
Cook's Illustrated?

Michael_aw wrote:
> Can anyone tell which are the top three food processors according to
> Cook's Illustrated?

Kitchenaid KFP750 12cup
Kitchenaid KFPW760 12cup
Cuisinart Pro Custom 11 DLC-8S

nancy

"Nancy Young" > wrote in message
...
> Michael_aw wrote:
>> Can anyone tell which are the top three food processors according to
>> Cook's Illustrated?
>
> Kitchenaid KFP750 12cup Kitchenaid KFPW760 12cup Cuisinart
> Pro Custom 11 DLC-8S
>
> nancy


OK, finally I can get my gripe in. Cuisinart sucks. I've had my FP for
about 7 years, and the plastic locking thingie broke off on Thanksgiving
Day. Very bad timining indeed. This breakage rendered the damned thing
useless as it is a "safety mechanism". I wrote to their customer service
department and complained, pointing out that my previous FP was a La Machine
which has lasted 25+ years. I gave it to my mom when I got the Cuisinart.
Customer service has NEVER gotten back to me. Dirty buzzards. I have a
repetitive motion injury which has rendered my right hand pretty lame, and
chopping anything hurts like hell (as does stirring, hell, even brushing my
teeth hurts my wrist!.). My mom gave me back the La Machine and I'd
forgotten how great it is. No heroic measures required to get the damned
lid off. It's a LOT smaller than the Cuisinart but it's very well
constructed - no flimsy plastic locking thingie to break off.

I'm going to use this bad boy until it gives up the ghost; then I'm going to
buy a Kitchenaid.

And Cuisinart can go screw themselves!

TammyM, bah humbug

On Thu, 25 Dec 2008 12:00:18 -0800, "TammyM" >
wrote:

>OK, finally I can get my gripe in. Cuisinart sucks. I've had my FP for
>about 7 years, and the plastic locking thingie broke off on Thanksgiving
>Day. Very bad timining indeed. This breakage rendered the damned thing
>useless as it is a "safety mechanism". I wrote to their customer service
>department and complained, pointing out that my previous FP was a La Machine
>which has lasted 25+ years. I gave it to my mom when I got the Cuisinart.
>Customer service has NEVER gotten back to me. Dirty buzzards. I have a
>repetitive motion injury which has rendered my right hand pretty lame, and
>chopping anything hurts like hell (as does stirring, hell, even brushing my
>teeth hurts my wrist!.). My mom gave me back the La Machine and I'd
>forgotten how great it is. No heroic measures required to get the damned
>lid off. It's a LOT smaller than the Cuisinart but it's very well
>constructed - no flimsy plastic locking thingie to break off.
>
>I'm going to use this bad boy until it gives up the ghost; then I'm going to
>buy a Kitchenaid.
>
>And Cuisinart can go screw themselves!
>
>TammyM, bah humbug

Duly noted. I'll keep an eye out for La Machines at the thrift store.
Sounds like a nice piece of equipment.

Carol

"Damsel in dis Dress" > wrote in message
...
> On Thu, 25 Dec 2008 12:00:18 -0800, "TammyM" >
> wrote:
>
>>OK, finally I can get my gripe in. Cuisinart sucks. I've had my FP for
>>about 7 years, and the plastic locking thingie broke off on Thanksgiving
>>Day. Very bad timining indeed. This breakage rendered the damned thing
>>useless as it is a "safety mechanism". I wrote to their customer service
>>department and complained, pointing out that my previous FP was a La
>>Machine
>>which has lasted 25+ years. I gave it to my mom when I got the Cuisinart.
>>Customer service has NEVER gotten back to me. Dirty buzzards. I have a
>>repetitive motion injury which has rendered my right hand pretty lame, and
>>chopping anything hurts like hell (as does stirring, hell, even brushing
>>my
>>teeth hurts my wrist!.). My mom gave me back the La Machine and I'd
>>forgotten how great it is. No heroic measures required to get the edamned
>>lid off. It's a LOT smaller than the Cuisinart but it's very well
>>constructed - no flimsy plastic locking thingie to break off.
>>
>>I'm going to use this bad boy until it gives up the ghost; then I'm going
>>to
>>buy a Kitchenaid.
>>
>>And Cuisinart can go screw themselves!
>>
>>TammyM, bah humbug
>
> Duly noted. I'll keep an eye out for La Machines at the thrift store.
> Sounds like a nice piece of equipment.

It is indeed. But, as Kay Hartman pointed out to me, it was made 25+ years
ago. I realize that planned obsolescence was in effect at that time too,
but some things were just made better in the old days. Like me :-) And the
La Machine. The capacity is significantly less than the Cuisinart but I
don't care - using it (amongst other measures) will allow me to forestall
surgery on my hand for a long time. Maybe forever? I don't relish the
thought of carpal tunnel surgery!

TammyM, watching "A Christmas Story" for the 95th million time and fixin' to
go over to cousin Lisa's for the festivities. My offerings are a pumpkin
chiffon pie, a cheesecake (plain with a gingersnap crumb crust), a walnut
pie (like pecans only with walnuts!) and a plain pumpkin pie for little
13-year old cousin Brent who won't eat any of the other desserts

"TammyM" > wrote in message
...
>
> "Nancy Young" > wrote in message
> ...
>> Michael_aw wrote:
>>> Can anyone tell which are the top three food processors according to
>>> Cook's Illustrated?
>>
>> Kitchenaid KFP750 12cup Kitchenaid KFPW760 12cup Cuisinart
>> Pro Custom 11 DLC-8S
>>
>> nancy
>
>
> OK, finally I can get my gripe in. Cuisinart sucks. I've had my FP for
> about 7 years, and the plastic locking thingie broke off on Thanksgiving
> Day. Very bad timining indeed. This breakage rendered the damned thing
> useless as it is a "safety mechanism". I wrote to their customer service
> department and complained, pointing out that my previous FP was a La
> Machine which has lasted 25+ years. I gave it to my mom when I got the
> Cuisinart. Customer service has NEVER gotten back to me. Dirty buzzards.
> I have a repetitive motion injury which has rendered my right hand pretty
> lame, and chopping anything hurts like hell (as does stirring, hell, even
> brushing my teeth hurts my wrist!.). My mom gave me back the La Machine
> and I'd forgotten how great it is. No heroic measures required to get the
> damned lid off. It's a LOT smaller than the Cuisinart but it's very well
> constructed - no flimsy plastic locking thingie to break off.
>
> I'm going to use this bad boy until it gives up the ghost; then I'm going
> to buy a Kitchenaid.
>
> And Cuisinart can go screw themselves!
>
> TammyM, bah humbug
>
We've used two Cuisinart DLC 11 processors for 25 years. At some point the
plastic parts attached to it fail. I've never had a problem repairing this
by just finding the part at a local parts vendor and replacing it. The
motors never fail. They're tough to begin with and processor motors get very
low hours of use. I'd buy another Cuisinart. I'd be leary about a Kitchen
Aid product. Two of their mixers work marginally in our home. They put
plastic parts here and there which tend to fail. They bounce off the counter
if you don't hold them down. I use the kneading component of my Breadman if
I simply want to make bread. My Kitchen Aid "Pro" burr coffee grinder works
just great, though it has the same plastic parts inside just waiting to
fail. Finally!!! Cooks Illustrated does not always know what they are
talking about. A Meco smoker, their #1 rated bullet smoker, that we
purchased years ago is an incredible hunk of junk.

Theron

"Theron" > wrote in message
...
>
> "TammyM" > wrote in message
> ...
<snip>
>> OK, finally I can get my gripe in. Cuisinart sucks. I've had my FP for
>> about 7 years, and the plastic locking thingie broke off on Thanksgiving
>> Day. Very bad timining indeed. This breakage rendered the damned thing
>> useless as it is a "safety mechanism". I wrote to their customer service
>> department and complained, pointing out that my previous FP was a La
>> Machine which has lasted 25+ years. I gave it to my mom when I got the
>> Cuisinart. Customer service has NEVER gotten back to me. Dirty buzzards.
>> I have a repetitive motion injury which has rendered my right hand pretty
>> lame, and chopping anything hurts like hell (as does stirring, hell, even
>> brushing my teeth hurts my wrist!.). My mom gave me back the La Machine
>> and I'd forgotten how great it is. No heroic measures required to get
>> the damned lid off. It's a LOT smaller than the Cuisinart but it's very
>> well constructed - no flimsy plastic locking thingie to break off.
>>
>> I'm going to use this bad boy until it gives up the ghost; then I'm going
>> to buy a Kitchenaid.
>>
>> And Cuisinart can go screw themselves!
>>
>> TammyM, bah humbug
>>
> We've used two Cuisinart DLC 11 processors for 25 years. At some point the
> plastic parts attached to it fail. I've never had a problem repairing this
> by just finding the part at a local parts vendor and replacing it. The
> motors never fail. They're tough to begin with and processor motors get
> very low hours of use. I'd buy another Cuisinart. I'd be leary about a
> Kitchen Aid product. Two of their mixers work marginally in our home. They
> put plastic parts here and there which tend to fail. They bounce off the
> counter if you don't hold them down. I use the kneading component of my
> Breadman if I simply want to make bread. My Kitchen Aid "Pro" burr coffee
> grinder works just great, though it has the same plastic parts inside just
> waiting to fail. Finally!!! Cooks Illustrated does not always know what
> they are talking about. A Meco smoker, their #1 rated bullet smoker, that
> we purchased years ago is an incredible hunk of junk.

Theron, thank you kindly for the benefit of your experience. I found a site
which sells the "pusher/sleeve" for my model Cuisinart and ordered it. I'm
happy to know that the motor continues to work after 25 years! Mine is a
14-cup capacity and the part only cost me (including s/h and tax) $37. A
far cry from what a new FP would cost.

Thanks again,
TammyM

On Sat, 27 Dec 2008 10:32:17 -0800, "TammyM" >
wrote:
>
>"Theron" > wrote in message
...
>>
>>>
>> We've used two Cuisinart DLC 11 processors for 25 years. At some point the
>> plastic parts attached to it fail. I've never had a problem repairing this
>> by just finding the part at a local parts vendor and replacing it. The
>> motors never fail. They're tough to begin with and processor motors get
>> very low hours of use. I'd buy another Cuisinart.
<snip>
>
>Theron, thank you kindly for the benefit of your experience. I found a site
>which sells the "pusher/sleeve" for my model Cuisinart and ordered it. I'm
>happy to know that the motor continues to work after 25 years! Mine is a
>14-cup capacity and the part only cost me (including s/h and tax) $37. A
>far cry from what a new FP would cost.
>
Darn. Now I wish I'd kept my first FP. It was a 9-cup Cuisinart.
The plastic spindle finally detached after at least 15 years of use.
The place in town where I used to get my appliances repaired was out
of business, and I'm not sure how much was advertised online at that
point. It was before the advent of Google.

Anyway, I upgraded to an 11-cupper and I have it to this day. The
plastic has turned cream colored and it's American not French, but
it's still going strong (nothing broken and no crazed plastic)... so I
guess the American models aren't too shabby.

My wish is to find a dome lid to use for dough like I had with my
9-cup model.


--
I never worry about diets. The only carrots that
interest me are the number of carats in a diamond.

Mae West

On Sat, 27 Dec 2008 13:02:53 -0800, sf > wrote:


>Anyway, I upgraded to an 11-cupper and I have it to this day. The
>plastic has turned cream colored and it's American not French, but
>it's still going strong (nothing broken and no crazed plastic)... so I
>guess the American models aren't too shabby.
>
>My wish is to find a dome lid to use for dough like I had with my
>9-cup model.

Check here. It used to be Culinary Parts Unlimited, but has
transformed itself into this site. They have all sorts of Cuisinart
parts here.
http://www.thegourmetdepotco.com/store/default.asp

Christine

"Christine Dabney" > wrote in message
...
> On Sat, 27 Dec 2008 13:02:53 -0800, sf > wrote:
>
>
>>Anyway, I upgraded to an 11-cupper and I have it to this day. The
>>plastic has turned cream colored and it's American not French, but
>>it's still going strong (nothing broken and no crazed plastic)... so I
>>guess the American models aren't too shabby.
>>
>>My wish is to find a dome lid to use for dough like I had with my
>>9-cup model.
>
> Check here. It used to be Culinary Parts Unlimited, but has
> transformed itself into this site. They have all sorts of Cuisinart
> parts here.
> http://www.thegourmetdepotco.com/store/default.asp
>
> Christine

Yes, this is the place from which I've ordered the replacement part for
mine. Very reasonable s/h too.

TammyM

TammyM wrote:
> "Christine Dabney" > wrote in message
> ...
>> On Sat, 27 Dec 2008 13:02:53 -0800, sf > wrote:
>>
>>
>>> Anyway, I upgraded to an 11-cupper and I have it to this day. The
>>> plastic has turned cream colored and it's American not French, but
>>> it's still going strong (nothing broken and no crazed plastic)... so I
>>> guess the American models aren't too shabby.
>>>
>>> My wish is to find a dome lid to use for dough like I had with my
>>> 9-cup model.
>> Check here. It used to be Culinary Parts Unlimited, but has
>> transformed itself into this site. They have all sorts of Cuisinart
>> parts here.
>> http://www.thegourmetdepotco.com/store/default.asp
>>
>> Christine
>
> Yes, this is the place from which I've ordered the replacement part for
> mine. Very reasonable s/h too.
>
> TammyM
>
>
You can order parts directly from Cuisinart's site.

--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

"Janet Wilder" > wrote in message
...
> TammyM wrote:
>> "Christine Dabney" > wrote in message
>> ...
>>> On Sat, 27 Dec 2008 13:02:53 -0800, sf > wrote:
>>>
>>>
>>>> Anyway, I upgraded to an 11-cupper and I have it to this day. The
>>>> plastic has turned cream colored and it's American not French, but
>>>> it's still going strong (nothing broken and no crazed plastic)... so I
>>>> guess the American models aren't too shabby.
>>>>
>>>> My wish is to find a dome lid to use for dough like I had with my
>>>> 9-cup model.
>>> Check here. It used to be Culinary Parts Unlimited, but has
>>> transformed itself into this site. They have all sorts of Cuisinart
>>> parts here.
>>> http://www.thegourmetdepotco.com/store/default.asp
>>>
>>> Christine
>>
>> Yes, this is the place from which I've ordered the replacement part for
>> mine. Very reasonable s/h too.
>>
>> TammyM
> You can order parts directly from Cuisinart's site.

Of course. But I'm not too thrilled with the Cuisinart company given that
they couldn't even be bothered with answering my email to them. I'll spend
my money elsewhere, and it'll be a chilly day in hell before I buy anything
else Cuisinart makes. YMMV.

TammyM

TammyM > wrote in message
...
[snip]
>> You can order parts directly from Cuisinart's site.
>>
> Of course. But I'm not too thrilled with the Cuisinart
> company given that they couldn't even be bothered
> with answering my email to them. I'll spend my money
> elsewhere, and it'll be a chilly day in hell before I
> buy anything else Cuisinart makes. YMMV.

Wait, wait, please wait.

I have had a VERY positive experience with Cuisinart the three
times I've sent emails off to their customer service. They
aren't quick but they don't punch in a canned answer, either.
I've appreciate the fact that they're willing to treat my query
to something more than an inconvenience. It's the reason I have
six Cuisinart food processors spanning the ages. My most recent
request for that telescoping feeder tube that doubles as the
safety was answered within a week of sending it to them.

The Ranger

"The Ranger" > wrote in message
ndwidth...
> TammyM > wrote in message
> ...
> [snip]
>>> You can order parts directly from Cuisinart's site.
>>>
>> Of course. But I'm not too thrilled with the Cuisinart
>> company given that they couldn't even be bothered
>> with answering my email to them. I'll spend my money
>> elsewhere, and it'll be a chilly day in hell before I
>> buy anything else Cuisinart makes. YMMV.
>
> Wait, wait, please wait.
>
> I have had a VERY positive experience with Cuisinart the three times I've
> sent emails off to their customer service. They aren't quick but they
> don't punch in a canned answer, either. I've appreciate the fact that
> they're willing to treat my query to something more than an inconvenience.
> It's the reason I have six Cuisinart food processors spanning the ages. My
> most recent request for that telescoping feeder tube that doubles as the
> safety was answered within a week of sending it to them.

Ranger, I'm glad you've had positive experiences with them. I have not. I
sent their customer "service" division an email a month ago and haven't
received a response.

TammyM

TammyM wrote:
> "The Ranger" > wrote in message
> ndwidth...
>> TammyM > wrote in message
>> ...
>> [snip]
>>>> You can order parts directly from Cuisinart's site.
>>>>
>>> Of course. But I'm not too thrilled with the Cuisinart
>>> company given that they couldn't even be bothered
>>> with answering my email to them. I'll spend my money
>>> elsewhere, and it'll be a chilly day in hell before I
>>> buy anything else Cuisinart makes. YMMV.
>> Wait, wait, please wait.
>>
>> I have had a VERY positive experience with Cuisinart the three times I've
>> sent emails off to their customer service. They aren't quick but they
>> don't punch in a canned answer, either. I've appreciate the fact that
>> they're willing to treat my query to something more than an inconvenience.
>> It's the reason I have six Cuisinart food processors spanning the ages. My
>> most recent request for that telescoping feeder tube that doubles as the
>> safety was answered within a week of sending it to them.
>
> Ranger, I'm glad you've had positive experiences with them. I have not. I
> sent their customer "service" division an email a month ago and haven't
> received a response.
>
> TammyM
>
>
I call their toll-free number and have gotten excellent service. I have
an early 1990's Little Pro and have had to replace the stem which was
lost in our RV wreck and the blade which was just not sharp enough any
longer. They UPS the stuff and it gets to me quickly. I use a credit
card to order.

I am about to replace the bowl on the unit as it is a bit chipped around
the lip. I use this machine several times a week. The motor is just as
strong as it was the day I bought it at Their warehouse sale in East
Windsor, NJ over 10 years ago. BTW, it was a "reconditioned" model and I
paid about $40 for it.

I think you need to give them another chance.

--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

"Janet Wilder" > wrote in message
...
> TammyM wrote:
>> "The Ranger" > wrote in message
>> ndwidth...
>>> TammyM > wrote in message
>>> ...
>>> [snip]
>>>>> You can order parts directly from Cuisinart's site.
>>>>>
>>>> Of course. But I'm not too thrilled with the Cuisinart
>>>> company given that they couldn't even be bothered
>>>> with answering my email to them. I'll spend my money
>>>> elsewhere, and it'll be a chilly day in hell before I
>>>> buy anything else Cuisinart makes. YMMV.
>>> Wait, wait, please wait.
>>>
>>> I have had a VERY positive experience with Cuisinart the three times
>>> I've sent emails off to their customer service. They aren't quick but
>>> they don't punch in a canned answer, either. I've appreciate the fact
>>> that they're willing to treat my query to something more than an
>>> inconvenience. It's the reason I have six Cuisinart food processors
>>> spanning the ages. My most recent request for that telescoping feeder
>>> tube that doubles as the safety was answered within a week of sending it
>>> to them.b
>>
>> Ranger, I'm glad you've had positive experiences with them. I have not.
>> I sent their customer "service" division an email a month ago and haven't
>> received a response.
>>
>> TammyM
> I call their toll-free number and have gotten excellent service. I have an
> early 1990's Little Pro and have had to replace the stem which was lost in
> our RV wreck and the blade which was just not sharp enough any longer.
> They UPS the stuff and it gets to me quickly. I use a credit card to
> order.
>
> I am about to replace the bowl on the unit as it is a bit chipped around
> the lip. I use this machine several times a week. The motor is just as
> strong as it was the day I bought it at Their warehouse sale in East
> Windsor, NJ over 10 years ago. BTW, it was a "reconditioned" model and I
> paid about $40 for it.
>
> I think you need to give them another chance.

Maybe so. I know I'm quite demanding about customer service, and I'm
disappointed that they can't seem to be bothered to answer my email. Why
have a customer service email address if you don't respond to a request? I
bought the part from another source (thegourmetdepot.com) and will use the
Cuisinart FP when I get the part. But again, after having used the La
Machine, I think it's a much better product, even though it's considerably
smaller. When the Cuisinart croaks, I'll buy another FP, but not likely
from them. Once burned, twice shy. (now if only I could learn to apply
that philosophy to relationships!)

TammyM