"The Ranger" > wrote in message
ndwidth...
> TammyM > wrote in message
> ...
> [snip]
>>> You can order parts directly from Cuisinart's site.
>>>
>> Of course. But I'm not too thrilled with the Cuisinart
>> company given that they couldn't even be bothered
>> with answering my email to them. I'll spend my money
>> elsewhere, and it'll be a chilly day in hell before I
>> buy anything else Cuisinart makes. YMMV.
>
> Wait, wait, please wait.
>
> I have had a VERY positive experience with Cuisinart the three times I've
> sent emails off to their customer service. They aren't quick but they
> don't punch in a canned answer, either. I've appreciate the fact that
> they're willing to treat my query to something more than an inconvenience.
> It's the reason I have six Cuisinart food processors spanning the ages. My
> most recent request for that telescoping feeder tube that doubles as the
> safety was answered within a week of sending it to them.

Ranger, I'm glad you've had positive experiences with them. I have not. I
sent their customer "service" division an email a month ago and haven't
received a response.

TammyM