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lea
 
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Default wait staff rudeness

Rick & Cyndi wrote:
> "lea" <> wrote ...
>> Miss Jean wrote:
>>
>>> At The Club (where I used to work as the only waitperson in a room
>>> with 36 seats), we called it "The Two Bite Rule". It went like this:


<snip >

>>> Then leave the table and stay gone
>>> long enough for the customer to cut his steak and take a couple of
>>> bites. Then go back and BE SPECIFIC: How is your steak, sir? Or
>>> Would you care for more butter for your lobster? NOT "Is everything
>>> ok?"

>>
>>
>> That would shit me to tears, quite frankly.
>>
>> I like my waiters to be intuititive, not checking off questions by
>> rote the moment I bite down.
>>

>
> Yes and no... While I may not be able to judge the entire meal
> within 2 bites - at least I won't be sitting there for the next
> 20 minutes with a steak that is overcooked that I won't eat
> (which I would have determined the first time I cut into).


I wouldn't allow 20min to pass by. If my meal is not to my asking ( ie: as
with steak ), I expect to be able to turn around in the direction in which
my waiter departed, to catch his eye with a simple raised finger/hand ( not
the "bird" motion , and to have him/her by my side in record time.

A good waiter can perform Miss Jean's "2-bite-rule" without having to
intrude on the table, but to keep a watchful eye from a distance post
serving.


--
Gold ODDY Winner, 2002