On Feb 22, 6:37�pm, "Dee Dee" > wrote:
> On Feb 22, 6:22 pm, "Sheldon" > wrote:
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> > On Feb 22, 6:06?pm, "Dee Dee" > wrote:
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> > > I ordered a Batali 6-qt enameled cast iron pot on the 17th, received
> > > it yesterday, the 21st. ?Good, fast shipping.
>
> > > Bought 2-17; cost $79, marked down from $99; today I see it is on sale
> > > for $69.
>
> > > I have often wondered if Amazon ships without knowing whether a
> > > product is defective in some way, as they cannot check every item they
> > > send out. ?Once I went to a lot of trouble returning a broken item,
> > > vowing never to try to return a product again as I did not get all my
> > > money back, as there were shipping charge adjustments.
>
> > > I received some defective Fiesta bowls and I contacted Fiesta and they
> > > were kind enough to make good my bowls.
>
> > > So today I am wondering about my pot because it is chipped on the top
> > > rim a little, which is not enough to matter (I don't think) in the
> > > scheme of cooking.
>
> > >http://tinypic.com/2exvnv5.jpg
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> > > I will not return it because it does weigh a lot, but would like to
> > > get another $10 off, since it has been so little a time, since I
> > > ordered it. ?But I suppose they are not like my good-friend Costco,
> > > who will make good on an item that has been reduced within 30 days
> > > after purchase.
>
> > > The numbers I called Amazon were 206-266-2335 - discontinued
> > > and
> > > 1-800-201-7575 - automated directions, no way to get to a person
>
> > > Thanks for reading.
> > > Dee
>
> > You paid for new. *If it's chipped Amazon should make an exchange, and
> > they should give you the new sale price too. *To contact Amazon go
> > hehttp://tinyurl.com/yutg2q
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> > They will call you.
>
> >https://i-2003.estara.com/UI/gui.php...200156&account....
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> > Sheldon- Hide quoted text -
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> > - Show quoted text -
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> *Thank you! *I cannot thank you enough for helping me. I have already
> called and things are taken care of to my satisfaction. *I guess I
> will not have to worry about making Amazon purchases so much now. *I
> do order from them a lot.
> Dee Dee
Glad to help. Bookmark that Amazon thingie... you'll never find it at
their site, it's well hidden.
So, will they replace the pot (it's dangerous to use with that chip),
will you get the new sale price?
Sheldon