Boy am I glad that I saw your post. I was going to call them to order a Ball
Blue Book this morning. But now I think I will wait till your next post.
John

"Buddy" > wrote in message
...
> Has anybody dealt with http://www.homecanning.com/usa/ lately to order the
> Blue Book?
>
> I just want to rant a bit as I ordered 8 of them online back on 11-13-06
> from that site. The first problem was that the price listed at the closing
> of my online session was $45.85. Two days later I noticed the billing from
> Altrista on my credit card activity viewed online and the charge there was
> $47.60, an increase of $1.75.
>
> We wanted to add these to our Christmas gifts, but by 1-6-07, no books had
> arrived and I emailed them via the 'contact us' page since they only
> answer calls Mon thru Fri, 8 am to 4 pm. To date, there has been no email
> contact back to me.
>
> On 1-8-07, I called and got a gentleman named "Mike." Mike quickly assured
> me that, lo and behold, they had shipped on the previous Friday, 1/5/07.
>
> This past Friday, 1/19/07, 1 Ball Blue Book arrived in the mail. This
> morning, I called and talked to "Janette." After I gave her my name and
> zip as she requested, I asked if she could tell me the status of my
> account. She said she couldn't so I gave her the complete story with my
> order number. Again I asked if she could see the status of my account and
> she said "No" again. So I then asked if she could tell me who to contact
> to find out the status of my order/account and she said that she didn't
> know or couldn't tell me who to contact.
>
> "Mike" was out with a sick child, but she offered to check his desk to see
> what she could find. After a couple of minutes, she was back on line
> stating she had found nothing on his desk. She assured me that when she
> could find out if Mike shipped one or eight books, she would ship the
> balance up to 7 books.
>
> I again asked who I could talk to to air my dissatisfaction and she said
> there was no one to complain to. Today's mail just arrived and there were
> no other Blue Books, so I will be calling Janette back momentarily.
>
> I just wanted to offer this up in case anyone else was considering
> purchasing through these people or had problems with them in the past.
> I'll report back later.
> --
>
> ><<XX>:> Buddy