Daisy > wrote:
> I live in New Zealand and have an electric JennAir downdraft cooktop.
> I have found it absolutely wonderful. I now need a couple of
> replacement parts, i.e. a new grill cover and an Air Grille, which is
> the slotted part that goes over the downdraft thing. I am having no
> luck whatsoever with the Wagener company which says it has the most
> parts - the parts service people don't seem to know much at all about
> the parts they are supposed to be supplying.

> Is there anyone out there in Cooking n/g land who can put me onto a
> good parts supplier who could ship parts to me so far away?

Have you tried googling for the parts you need? Just open up a web
browser and go to http://www.google.com and type in a part number
and "Jennair" as the search term and see what turns up.