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Julie Bove Julie Bove is offline
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Default A tale of Tesco and Ice-Cream




"djimbo" > wrote in message
...
> Ok here's one for the English market.
> Firstly I'm not diabetic, but my wife and handicapped son both are.
> He recently expressed a (not unreasonable) desire for ice-cream, so I
> searched the net found a supplier and an indication that Tesco stocked it.
> My wife enquired at the customer service desk at S****horpe branch and was
> told that they would enquire in to it and phone us back.
> A week later a call came saying they would have it in stock the following
> day. We waited one extra day, went in to find NO ice-cream.
> Ok if you're with me thus far, this is the interesting bit -
> On asking at customer service, a summoned freezer operative started into
> haranguing my wife with a diatribe about them NEVER having stocked

diabetic
> ice-cream.
> She made no attempt to hear what my wife was trying to tell her, talking

at
> here rather than to her, so I tried to interject and was told in no
> uncertain terms to keep out of it she was talking to my wife not me.
> I managed to communicate to the girl on the desk that they had phoned us!
> They could find no trace on their computer of any request for the ice

cream,
> and then asked if we had a name of the person who phoned <gasp!> erm no

it's
> not the first thing that comes to mind.
> She then went on to suggest that perhaps we were mistaken about which

branch
> we'd asked at <Grrrrr>.
> Time for a sharp exit.
>
> Outcome is we went down the road to Morrisons who had, and have for a

while
> had, diabetic ice cream in stock.
> Every little helps.


First, there is no such thing as diabetic ice cream. If you mean sugar free
ice cream, that might not be any better for a diabetic than regular ice
cream. In fact, many diabetics eat regular ice cream. It just has to be
factored into the diet.

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