In article . com>,
> wrote:

> Thanks for the info but it MIGHT be out of warranty anyway - we had it
> for about 6 years.
>
> As far as location, I was talking about in the range - I can't seem to
> find under which cover they are hidden :-)

One of the few joys of a forced move is leaving behind the 8-burner
2-oven Viking, which was fine when it worked, but a maintenance
nightmare. I don't remember my model number, which is about 15 years
old.

The power supply for the igniters is at the back right of the stovetop,
against the rear of the stove. Mine was a fairly large unit that
pushed onto a set of pins. That is out of production, but there is a
factory adapter for the newer solid-state power supplies. It took many
calls to Viking to get the part number.

In the Washington DC area, their repair franchises were completely
useless. My problem was that a rat had gotten into the stove while
some remodeling was in process, and had gnawed through the wiring. It
literally took over a year to find a distributor that claimed to do
that sort of service, and another year of getting parts, followed by a
claim that they refused to rewire it without premade factory wiring
harnesses, unless Viking specifically assumed all liability.

If I stayed, I'd do it myself (yes, I have the engineering experience)
to do it with a higher grade of wiring than the original. Apparently,
there are assorted net sources of factory parts.

Incidentally, the model numbers were also well hidden. You had to pop
off a cover below the right-sided oven, and the specification plate was
inside the cover.

Never again with Viking. For products in that price range, I expect the
manufacturer to make things right if the distributor can't.