Dee Randall wrote:

> "MoM" > wrote in message
> . ..
>
>>"Nancy Young" > wrote in message
...
>>
>>>"MoM" > wrote
>>>
>>>
>>>>I'm getting the stove I wanted to begin with. No charge for
>>>>installation or conversion or deliver.
>>>>
>>>>Jenn Air Black dual fuel double oven
>>>
>>>Yay!!! You've really been through it with that oven. That's
>>>great, glad it's resolved.
>>>
>>>nancy
>>>
>>>
>>
>>I'm so pleased. They called this morning to say they would deliver and
>>pickup at the same time. Which is different from what the service agent
>>told me. I had visions of being without a stove for 2-3 days. But it
>>looks like it will work out fine.
>>
>>And not only does the Jenn Air have double ovens, it also has 5 burners.
>>
>>It's a good thing I took in the price match for the Jenn Air to my store
>>before now because the price has jumped from almost $1900 to $2199! We'll
>>only have to pay the difference from the old stove.
>>
>>I can't wait!
>>
>>MoM
>
> Geez, we saw a down draft all electric Jenn-Air at Sears this week (in
> Virginia). You couldn't see those round burners because it was black,
> pretty stupid if you ask me. It was 30" & a simple stove -- at Sears
> $1799.

We just bought an all electric Jenn Air slide-in with grill sans
burners. It is the white model JES9860ACW and can be viewed at
jennair.com. This model comes without burners so you are paying for the
stove and grill only leaving you the flexibility to buy whatever element
cartridges you want. The down side is the cartridges are expensive.
What I like about the Jenn Air is almost all the parts are easily
replaced by the homeowner. That means if you scratch up the top you can
easily buy another one and with the turning of a few screws put the new
one on. What I don't like is the makers of Jenn Air - Maytag - won't
ship parts to Canada unless to a supplier or US postal boxes. If you go
through repairclinic.com though you can get a wide range of replacement
parts and they ship worldwide. If you really wanted, you could buy
replacement parts in another colour and change out the look of your
stove for a fraction of the cost of new one!

BTW we looked at the black appliances - range and fridges. Like the
stainless steel, they don't appeal to us. I just didn't care for the
look. Years ago we bought almond/black glass models of fridge and
stove. They kept their good looks over the years but the problem comes
is when trying to replace one now they no longer make something that
matches well. The same is true of the almond colour that they have now
replaced with a lighter beige. We decided to go with all white
appliances. Our kitchen tolerates the white appliances well whereas
black would close in the kitchen and the design just doesn't say stainless.
>
> The model I liked similar to Jenn-Air because of the burners - one very
> large, 2 which combined for a grill, and a keep warm and 2 more (5 in all,
> if I'm mis-counting) was around $1200. It was a GE. This morning our GE
> water heater (propane) made a loud bang -- it was new in May. The previous
> GE water heater lasted 6 months. GE is probably not an option in our
> thinking at the moment. Both times it took days, if not weeks, to get it
> brought into the house and hooked up. Hauling hot water is not fun! Do you
> hear that, GE?

About a year ago we secured a 9 yr old smoothtop Fridgedaire range for
nothing intending to replace our old faithful Admiral range. Everything
worked except the burners that needed a small part. We spent quite some
time trying to find this part including ebay and just about every online
source you could think of to no avail. The Fridgedaire range is still
sitting in our shed - looking very good and not operational. The fine
folks at Fridgedaire were very snotty and unhelpful as they don't keep
parts for a 9 yr old stove and acted like we were nuts for trying to fix
it. Heck even Consumer Reports rates ranges at a longer lifespan than 9
years! I would not buy a Fridgedaire product just on the basis of their
customer service. It was horrible!

DH finally said to heck with it and decided it was time to go shopping
for a new range. We did a lot of research and decided that Jenn Air
offered what we wanted. We decided against smoothtop because of the
amount of canning I do but then we liked that we could have smoothtop
and just change out cartridges when canning. In the end, for now, we
bought the conventional coil cartridges. We've called Jenn Air's
customer service a couple of times - one to figure out how to use
certain features and the other to find out how to get parts. They were
friendly and even sent us additional literature. They are very pleasant
to deal with unlike the Fridgedaire folk.

When buying these higher end appliances, do your homework and make sure
their customer service is friendly and helpful if the need arises. Make
*sure* you can get parts down the line. A fancy high end appliance is
of little use if a minor part breaks and you can't replace it because
the company no longer supplies the part.

We are looking at replacing our fridge next and am seriously considering
Jenn Air mainly because of their wonderful customer service. However,
we are still in the research stage so won't make a decision for another
month or so.
> Dee Dee
>
>