The Ranger related in part:

> "You do? I was told he's process-driven and only cares about how
> things are done?"
>
> "Shee-it... You're an ex-engineer. Is there anything beyond
> process?"
>
> "Well, yes. There's the people. Their feelings and desires. If the
> management doesn't listen, then the people won't implement the
> requests!"

Er...there's also what the process is intended to accomplish, i.e., goals.
A process which is good for making chili probably won't be much use when
your goal is to repair a flat tire.

Bob