Dog3 wrote:

> Sounds like a chain we used to have here. The shopping experience at
> National was hit or miss, depending on which store you shopped at. I'll
> never forget the time a bakery cake was put in the bag upside down. I
> marched in to speak to the manager (I noticed the cake when putting the
> groceries in the car). He was really snotty about it but did reimburse me
> for the cake.

Wow, had you done something to **** off all the store employees, that
is just ridiculous. Too funny. They'd better reimburse you, duh.
What is it with customer service being snotty? I guess having to
deal with complainers all day gets old, but geez.

I did once complain to the headquarters about a customer service guy.
Actually I complained about a couple of things, I really was annoyed.
So, I got a nice long note from the store manager, she said she had
called a staff meeting and given them the word on how you treat the
customers and how to ring up meat so it doesn't multiply the price
by 10. Yikes, I blushed. Then she said, I would like to meet
you, and I have left a $25 certificate for you at the customer service
desk. Yeah, I'm picking that up!!! Hi, I'm the one who complained
about you, can I have my certificate? Sure, right after I tattoo
BITCH on your forehead, lady. (laugh)

nancy