On 2021-04-11 6:27 a.m., Gary wrote:
> On 4/10/2021 1:43 PM, Sqwertz wrote:
-sw
>>
>
> Here's an interesting story about returning defective products.
>
> Back in 1972, I worked in a furniture store. One of the old salesmen
> came in one morning with an old wind-up alarm clock that he had
> purchased from Sears 13 years before. It had quit working so he was
> going to the nearby Sears store at lunchtime to return it and complain.
>
> We all laughed.
>
> Sure enough though, he came back after lunch with a brand new free
> replacement.
>
>


I took a broken chair back to Ikea more than 10 years after I bought it.
One of the reasons I bought was that it came with a lifetime guarantee.
I had the receipt, but it was hardly legible. They tried to deny the
return saying that they no longer offer the life time guarantee and said
it was now only 10 years. I didn't care if they no longer offer the life
time guarantee. They did when I bought it. I got my money back.




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