On 11/20/2020 1:14 PM, Sheldon Martin wrote:
> On Thu, 19 Nov 2020 21:35:13 -0500, Ed Pawlowski > wrote:
>
>>
>> Never a fan of GE appliances but it is what the builder put in the
>> kitchen of our house. We upgraded the models but stuck with the brand.
>> For the most part, they are OK but after 22 months, the garbage disposal
>> died.
>>
>> Went on line, made an appointment and a repair guy came out five days
>> later. He found the problem, an internal seal let water into the
>> electrical portion, dead short. OK, I'll order another and be back next
>> week. There was a $99 service call even under warranty after one year.
>>
>> First problem, they brag they have most parts on the truck. He did have
>> the smaller 1/4 hp but not the 1/2 hp model. Why not carry the better
>> one and offer to up sell? Of course the model was not readily available
>> so the appointment was moved another week. Meantime, it was delivered.
>>
>> The morning of the appointment I get a call and a recorded message that
>> all calls are recorded and the line goes dead. Half hour later I get an
>> email "Thank you for rescheduling your appointment" They moved it to
>> Thursday. I called immediately but did not good. The snippy customer
>> service person just said "be sure to answer the phone" and hung up.
>>
>> Today the same guy came out and quickly made the change for $69.
>>
>> Lesson learned. I can no longer crawl under sinks but my first
>> inclination was to just dump the POS and put in an InSinkErator or
>> Kitchen Aid like I've had in the past. Would have cost a few bucks more
>> but they last for many years.
>>
>> The only thing GE did was assure I will never buy anything from them
>> again. The repair guy that came out was good, he has no blame but has
>> little support.
>
> I would have had the repair guy remove the garbage disposal on his
> first visit, one person doesn't need any schtinking garbage
> disposal... why do you put garbage in your sink, don't you own a trash
> can?
>
Why do you throw food scraps out on the lawn? Talk about unsanitary.

Jill