On 8/8/2020 7:53 PM, Dave Smith wrote:
> On 2020-08-08 5:59 p.m., jmcquown wrote:
>> On 8/6/2020 2:36 PM, KenK wrote:
>
>>>> Have you tried calling their parent company, DS Waters at
>>>> 800-201-6218.
>>>>
>>>
>>> Thank you. That one worked. Answered as Sparkletts. They say my next
>>> delivery is scheduled for 8/13 and that I get deliveries every month.
>>> Can't understand that. Usually get it delivered in the last week of the
>>> month every two months - last delivery month was May. I guess I'll have
>>> to wait and see. Hope I don't run out.At least I hope a sort of working
>>> number now. Wonder if I can get past the "Press 1 for" lists next try?
>>>
>> Press 0 [zero]Â* Repeat as necessary.Â* If the automated menu system is
>> also voice activated say "Operator" or "Agent".Â* One or the other of
>> those usually gets me out of an endless telephone menu loop.
>>
>
> He has an odd delivery schedule. I order it as I need it. I have a well
> and a cistern. The well is only 20ft deep and it often goes dry in the
> summer.Â* I usually start the season with a full cistern.Â* Sometimes
> there is enough rain to keep me going. I don't think I have ever had to
> order more than two loads in a year. I would not have had to order any
> this year had I not needed to drain it down to about 2 feet in order to
> change the foot valve.
>
I can't speak to Sparkletts water delivery. Just putting out there for
general information how to get out of those endless telephone menu
loops. It doesn't matter what business you're calling. Pressing 0 a few
times usually works, as does saying "operator", "agent" or
"representative". IMHO, it gets you talking to an actual person more
quickly.

I do hope Ken gets his water delivery sorted out.

Jill