On Fri, 4 Jan 2019 22:57:32 -0500, Ed Pawlowski > wrote:

>On 1/4/2019 5:33 PM, wrote:
>> On Fri, 4 Jan 2019 14:33:05 -0500, Ed Pawlowski > wrote:
>>
>>> On 1/4/2019 1:55 PM, wrote:
>>>
>>>>
>>>>> On 2019-01-03 8:49 p.m., Ed Pawlowski wrote:
>>>
>>>>>> There is no paperwork with signatures, it is done over the phone and no
>>>>>> one has to be there for drop off or pickup.* Both were to be transported
>>>>>> to FL at the same time for delivery the same day.
>>>>>
>>>
>>>
>>>
>>>> about his experience with PODS. He said a designated person had to be
>>>> there to receive the empty POD, a designated person had to be there
>>>> for the pick up of the loaded POD, and a designated person had be
>>>> there to receive the loaded POD at the destination... and at each
>>>> point someone had to sign and the POD driver takes a photo.
>>>> appointed day, no appointed time so it behooves to be there all day.
>>>> If PODS accepts delivery of an empty POD from just a phone call then
>>>> it would be a no-brainer to have them drop off an empty POD or two on
>>>> a SOB neighbor's front lawn and drive off. And I don't believe that
>>>> PODS will drop off a filled POD on some lawn six states away with no
>>>> designated person to receive it.... and the driver will phone to say
>>>> they'll be there in an hour, no one answers the call then the POD goes
>>>> directly into storage and it's your problem to arrange for redelivery.
>>>
>>> You won't be pranking your neighbor. There is a delivery charge and
>>> your credit card is charged before it is dropped. They have the
>>> information where to drop and what end faces where. I get and email,
>>> phone call and text for ech move.
>>>
>>> Here is the text from PODS about the last delivery:
>>>
>>> PODS: Your container is estimated to arrive 01/02, between 1:00 PM-4:00
>>> PM. No one is required to be present for delivery. Reply STOP to end msgs.
>>>
>>> This is a typical email for each move:
>>> Dear Edwin,
>>> THANKS FOR CHOOSING PODS!
>>>
>>> Your estimated 3-hour service window is posted above. Please
>>> remember this is only an estimate. We try really hard to be on time, but
>>> sometimes uncontrollable stuff like traffic and weather can delay us.
>>>
>>>
>>>
>>> You don't have to call and let us know you got this message.
>>> You don't have to be there for your container delivery or pick-up.
>>> While we can't change your service window for tomorrow, we can
>>> reschedule for a different day. Just call us ASAP.
>>> Before delivery or pick-up, please clear an area 12' wide, 15' high, and
>>> deep enough to fit the length of your container.
>>>
>>>
>>> We're here to help! Got a question about your account? Call our
>>> Sales and Service Center at 855-671-7637.
>>
>> Then why is it you had a problem?
>>
>Simple. As already explained, the customer service rep never entered
>the information into their system until I checked two days later and saw
>no change.

Then someone screwed up... as I said, "shit happens", and during
holiday times is when most shit happens. I don't think there was any
loss involved, you were disappointed.
Finally my New Years trash pick up occured early this morning... I was
annoyed because not knowing when they would arrive I had to walk the
trash out a few times each day. I wouldn't mind were it during nice
weather but each time I walked the 600' round trip in cold rain. And
this time we had a lot of trash, the Chewy's shipment arrived the day
before New Years eve... I could barely fit all the corrugated cartons
into the recycle bin.
Anyway a late trash pick up occurs often, I've become used to it. when
I phone it's always that the truck broke down. I would change trash
companys only there is no other one here and even if I could change
the same problems would occur, perhaps worse.
I'm glad your POD finally arrived rather than they lost it.