On 8/11/2017 6:11 PM, Dave Smith wrote:
> On 2017-08-11 5:18 PM, jmcquown wrote:
>> On 8/11/2017 1:53 PM, wrote:
>>> On Fri, 11 Aug 2017 09:47:22 -0400, Dave Smith
>
>>>> At a family gathering the big niece went into the kitchen and started
>>>> packing up all the food to take home with her. Her brother confronted
>>>> her and told her that was unacceptable.
>>>
>>> big niece?
>>>
>> Dave hasn't mentioned her in a while. Surely you remember the tales
>> of his "big niece"
>
(snippage)
>
> The last time I had to endure a meal with her was when her mother took
> us to a restaurant. BN ordered something that came with fries or salad.
> It was not a surprise to me that she opted for the salad, but a few
> minutes later she called the waitress over and asked for the salad. When
> her meal came with the salad she asked about the fries. The waitress
> said she thought that she had wanted salad instead of the fries. Nope,
> she wanted both. So the waitress headed off to the kitchen to correct
> the problem. A couple minutes later, BN called her over and cancelled
> the fries. A little while later she called the waitress over again and
> ordered the fries... again.
>
> IIRC correctly, you once worked as a waitress. I wonder how you would
> have liked to be able to deal with a customer like that.
>
>
A long, long time ago.
If I'd run into a customer like her I would
have gone back into the kitchen, into the walk-in cooler and screamed.
I'm not kidding. It was actually something we did when we had
outrageous customers. No one can hear you scream or curse if you're
inside the walk-in.
This sort of customer behavior disrupts everything in the kitchen. It's
okay to change your mind. But flip-flopping your order several times is
a real PITA. Everyone (including the kitchen staff trying to churn out
orders) has other customers and orders to think about. The walk-in
cooler was a good place to cuss and yell, blow off steam.
Fortunately I never ran into someone like your big niece. I will say
large parties of say, 10-15 older women tended to run servers to death.
I didn't mind separate checks. It was the "Could I have some more
butter?" Sure. Bring that back, someone else wants more cream. Bring
that back, someone else, how about more lemon? It did get to the point
where I felt like saying, "How about you make a list? I'll come back in
2 minutes and bring it all at one time!" You can't do that if you're a
server relying on tips. Not that a table of 10-15 old women ever tipped
more than a quarter each. LOL As I said, it was a *long* time ago.
Jill