On 8/14/2016 3:42 PM, Ed Pawlowski wrote:
> On 8/14/2016 5:59 PM, Je�us wrote:
>> On Sun, 14 Aug 2016 15:22:21 -0600, graham > wrote:
>>
>>> "According to research by Michael Lynn, professor of consumer behaviour
>>> and marketing at the Cornell University School of Hotel Administration,
>>> most people tip not based on service, but *because they feel guilty and
>>> obliged*. He also found that 53% of customers liked the idea of higher
>>> menu prices where tipping is not permitted."
>>
>> That would be my preference. I hate the idea of tipping. Just pay the
>> staff better wages from the outset and increase your prices
>> accordingly.
>>
>
> What about the staff that gets a pay cut? What is a better wage? It
> may help some, but not everyone.

Then they can go and get other jobs that will pay them what they are worth.