On Sunday, January 24, 2016 at 8:50:43 AM UTC-10, cibola de oro wrote:
> dsi1 wrote:
> > On Saturday, January 23, 2016 at 4:56:39 PM UTC-10, Cheryl wrote:
> >> On 1/23/2016 7:49 PM, Sqwertz wrote:
> >>> On Sat, 23 Jan 2016 15:46:19 -0800, Mark Thorson wrote:
> >>>
> >>>> What caught my eye
> >>>> was the Pampa canned octopus from Spain. At only
> >>>> $1.38 for a 4 oz. can, how bad could it be?
> >>>>
> >>>> Not bad at all. In fact, one of the best canned
> >>>> seafoods I've ever bought. Slices of tentacle
> >>>> in a bland vegetable oil.
> >>>
> >>> I used to eat that brand of Octopus a lot until one time back in 2013
> >>> I realized I was chewing a piece of plastic bag. I didn't notice it
> >>> when I was forking it out of the can because some of the skin on the
> >>> octopus is also black. So into my mouth it went. It wasn't until
> >>> everything else was chewed that I realized there's something wrong in
> >>> my mouth.
> >>>
> >>> This is what I pulled out of my mouth - slightly chewed:
> >>> https://www.flickr.com/photos/sqwert...in/dateposted/
> >>>
> >>> So I filled out their web form with all the product information and
> >>> date codes and included the picture of the plastic and two weeks later
> >>> never heard back. So I did it again, except this time I didn't have
> >>> the date codes any longer. They did respond the second time and now
> >>> they wanted a PICTURE of the can (after I already gave them the codes
> >>> and threw the stinky can away). Mine and her response is attached
> >>> below. Then they blew me off again and wouldn't answer any further
> >>> emails. And I sure didn't get any refund that she promised.
> >>>
> >>> Pampa is an Evil, EVIL Company that doesn't care if they have foreign,
> >>> unfit material in their products. From now on I only buy the Vigo
> >>> brand Marinated Octopus. It's better - excellent meaty flavor in a
> >>> lightly seasoned sauce. Even the plain packed in oil is good.
> >>>
> >>> Matter of fact, I'm CC:ing this post to her VIA email.
> >>>
> >>> Email response:
> >>>
> >>> I did not save the can or the box since I didn't not think that would
> >>> be necessary afetr copying the codes to your website. I do have
> >>> another can that was bought around or at the same time at the same
> >>> location and this one appears to have a BB date of "CT-05-2018". With
> >>> a can code of 12 26? 36/346. The "?" is illegible, probably a 6 or an
> >>> 8. Needless to say I have not opened this can yet, along with a can
> >>> of your squid in ink sauce.
> >>>
> >>> -sw
> >>>
> >>>
> >>> On 9/24/2013 5:20 PM, Stephanie Madison wrote:
> >>>> Dear Mr. Wertz,
> >>>>
> >>>> We were notified of your complaint concerning the *Pampa Octopus in
> >>>> Garlic Sauce *product that you purchased through the customer contact
> >>>> portion of our website. We apologize that your initial email/
> >>>> information was not received. However, we thank you for notifying us of
> >>>> your complaint. We strive to provide you with the best possible
> >>>> products, and when you feel that it fails to meet your expectations,
> >>>> its important for us to know.
> >>>>
> >>>> We apologize that you received a product that prompted you to contact us
> >>>> with a complaint, and we regret any inconvenience or frustration that
> >>>> your experience has caused you. I understand the urgency of this matter;
> >>>> therefore I ask that you please call (305-365-9652 ext. 232), email
> >>>>
> >>>> > ) or write (1110 Brickell Ave,
> >>>> Suite 808; Miami, FL 33131) to me directly to discuss this matter
> >>>> further as well as to offer you a refund. As your initial information
> >>>> and the link to the issue noted has been helpful, for our research we
> >>>> would also like to have a picture of the lot information from the can if
> >>>> possible.
> >>>>
> >>>> Your patronage is important to us, and we hope that youll continue to
> >>>> give us the opportunity to serve you.
> >>>>
> >>>> Thank you again for bringing this matter to our attention.
> >>>>
> >>>> Sincerely,
> >>>>
> >>>> Stephanie Madison
> >>>>
> >>>> **
> >>>>
> >>>> *TRANSNATIONAL FOODS, INC.**
> >>>> ****1110 Brickell Ave., Suite #808,
> >>>> Miami, FL 33131
> >>>> (Phone: (305) 365-9652 ext 232, (757) 955-2305
> >>>> 2FAX: (305) 860-9334
> >>>>
> >>>> +E-mail: _smadison@transnationalfoods
> >>>>
> >>>>
> >>>> www.transnationalfoods.com <http://www.transnationalfoods.com/>
> >>
> >> Email is a terrible method of complaints as I've found out. Unless it is
> >> a small company where the owners are directly involved in email
> >> conversations, it never goes as planned. That said, phone calls result
> >> in even more frustration because you can never get to the person who
> >> really cares, if any of them do.
> >>
> >> --
> >> ღ.¸¸.œ«*¨`*œ¶
> >> Cheryl
> >
> > These days, it's harder to deal with big companies. It's probably cheaper for the companies to lose customers or have them unhappy. I have used email for a small amp company and was helped by the owner. He sold me an amp part at a very reasonable price. That was a good deal.
> >
> > https://www.youtube.com/watch?v=Vc_L0vgdH4w
> >
> https://www.youtube.com/watch?v=Y4f76ng49wA
>
> ;-)

My guess is that most people that use the Pignose weren't born when it came out. I didn't know they were still being made. Amazing!