On 2015-09-22 1:10 PM, Boron Elgar wrote:

> They used to have little chocolate covered donuts that has a topknot
> swirl of the white "cream" filling under the chocolate. Six to a pack,
> as I recall - that is how small they were. I *loved* those things.
>
> One of their bakeries was in or near Detroit and they took customer
> complaints very seriously back in the ancient times. A neighbor's mom
> wrote them that she had gotten a pack of those donuts and the cream
> filling was missing on two donuts. Someone from Hostess arrived with
> a huge case of the things. We neighborhood kids feasted for days.
>

Some companies are better than others at dealing with problems. Years
ago I bought a Vachon Cream Horn at a local store. When I bit into it I
noticed a greenish hue in the cream filling. I spit it out and
examined the item closer and noticed a fuzzy white texture on the
chocolate icing. I wrote to Vachon and explained what I found on their
product. A couple weeks later I opened my mailbox and found a box with a
dozen butter tarts. They were stale and smashed. They tried.

I had much better luck with E.D. Smith when I complained about biting
into a cherry stone in a jar of their sour cherry jam. They sent me a
nice letter and enclosed a couple dozen coupons for an assortment of
their products. They had coupons for jams, ketchup, chili sauce, juices
and pie filling. That was much better than some squashed stale tarts.