On 7/21/2015 6:42 AM, Julie Bove wrote:
>
> "jmcquown" > wrote in message
> ...
>> On 7/20/2015 7:19 PM, sf wrote:
>>> On Mon, 20 Jul 2015 16:36:13 -0400, jmcquown >
>>> wrote:
>>>
>>>> On 7/19/2015 9:29 PM, graham wrote:
>>>>> On 19/07/2015 5:33 PM, Ed Pawlowski wrote:
>>>>>>
>>>>>> Returns cost us all money when abused. At home centers, people buy a
>>>>>> tool, use it for a job, then return it.
>>>>>
>>>>> Sometimes to different stores and demand a refund!
>>>>> Graham
>>>>>
>>>> When I worked at JCPenney as a teenager a woman brought in a pair of
>>>> blue jeans for a refund. The jeans had a Sears label stitched inside.
>>>> They'd obviously been worn. She insisted she bought them from Penney's
>>>> and demanded to talk with a manager. The manager made me give her
>>>> (IIRC) $10 for them. Really? Sorry, but the customer is NOT always
>>>> right. The woman gave me a smug look, like see? Yes, I see... you and
>>>> the manager are both idiots.
>>>>
>>>
>>> I think a lot of stores had that policy back in those days. I know
>>> Macy's did.
>>>
>>>
>> The silly thing is, all she had to do was walk down to Sears and
>> they'd likely have given her a refund.
>
> Why would she care? She got her money back.

She got "some" money back. Even in the 70's a pair of blue jeans cost
more than $10.

Jill