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Julie Bove[_2_] Julie Bove[_2_] is offline
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Default The birthday Party


"jmcquown" > wrote in message
...
> On 7/20/2015 7:19 PM, sf wrote:
>> On Mon, 20 Jul 2015 16:36:13 -0400, jmcquown >
>> wrote:
>>
>>> On 7/19/2015 9:29 PM, graham wrote:
>>>> On 19/07/2015 5:33 PM, Ed Pawlowski wrote:
>>>>>
>>>>> Returns cost us all money when abused. At home centers, people buy a
>>>>> tool, use it for a job, then return it.
>>>>
>>>> Sometimes to different stores and demand a refund!
>>>> Graham
>>>>
>>> When I worked at JCPenney as a teenager a woman brought in a pair of
>>> blue jeans for a refund. The jeans had a Sears label stitched inside.
>>> They'd obviously been worn. She insisted she bought them from Penney's
>>> and demanded to talk with a manager. The manager made me give her
>>> (IIRC) $10 for them. Really? Sorry, but the customer is NOT always
>>> right. The woman gave me a smug look, like see? Yes, I see... you and
>>> the manager are both idiots.
>>>

>>
>> I think a lot of stores had that policy back in those days. I know
>> Macy's did.
>>
>>

> The silly thing is, all she had to do was walk down to Sears and they'd
> likely have given her a refund.


Why would she care? She got her money back.