On Mon, 20 Jul 2015 16:36:13 -0400, jmcquown >
wrote:

> On 7/19/2015 9:29 PM, graham wrote:
> > On 19/07/2015 5:33 PM, Ed Pawlowski wrote:
> >>
> >> Returns cost us all money when abused. At home centers, people buy a
> >> tool, use it for a job, then return it.
> >
> > Sometimes to different stores and demand a refund!
> > Graham
> >
> When I worked at JCPenney as a teenager a woman brought in a pair of
> blue jeans for a refund. The jeans had a Sears label stitched inside.
> They'd obviously been worn. She insisted she bought them from Penney's
> and demanded to talk with a manager. The manager made me give her
> (IIRC) $10 for them. Really? Sorry, but the customer is NOT always
> right. The woman gave me a smug look, like see? Yes, I see... you and
> the manager are both idiots.
>

I think a lot of stores had that policy back in those days. I know
Macy's did.


--

sf