On Sunday, January 11, 2015 at 12:06:19 PM UTC-6, Dave Smith wrote:
> On 2015-01-11 12:46 PM, jmcquown wrote:
>
> > For my "trouble" (heh) I'll probably get some coupons for Frito Lay
> > products in the mail. Whatever. My point is, as consumers, if you buy
> > commercial products you don't like you always have the option of letting
> > the manufacturer know. Whether or not they address the problems is
> > completely beyond my control. :-D
> >
>
>
> I once complained to a jam company about getting a cherry pit in a jar
> of jam, which had been a rude surprise. They sent me about a dozen
> coupons for various products they make. A few years later I bought a
> cream horn in a convenience store. When I bit into there was greenish
> blue in the cream and I noticed a sort of fuzz on the chocolate. I
> wrote a letter to the company, Vachon. About a month later there was a
> package in my mailbox, a package of stale, squashed buttertarts.

Yum, yum! Years ago a Dominos (give me a break it was in the 80's and I was a teenager!) pizza had a hair in it. They rectified it with a refund and a coupon for a free pizza. I don't think I ever had a Dominos pizza ever again.

On another occasion a box of Franzia Sangria wine leaked in my refrigerator. I emailed the company and they sent me a refund and a coupon for a free box. That wasn't too shabby.