"jmcquown" > wrote in message
...
> On 7/30/2014 1:45 AM, Julie Bove wrote:
>> And no of course I don't have the receipt. And I can't take back
>> something that someone has eaten.
>
> You might be surprised. I bought a jar of dry roasted peanuts at Family
> Dollar, their brand. It says right on the label, if not completely
> satisfied return the EMPTY package with the receipt for a refund. (I
> didn't need to return them; the peanuts were fine.)
>
> They don't want people bringing back opened containers of food which they
> then have to dispose of. But the empty container with receipt and a
> legitimate complaint would most likely not be issue unless you make a
> habit of it.
>
> As for complaining... have you *ever* told a store manager you were
> dissatisfied with something? How are they supposed to know something is
> wrong unless consumers tell them?
>
> Jill

Yes. The White Cat Popcorn from Sur La Table. I have not told a store
manager that in a grocery store though. But I did work in a store and I
frequently went beyond the store manager with complaints of poor products.
And where did that go? Nowhere. A store manager isn't going to be able to
change what they sell, particularly if it is a Kroger product.