On 12/04/2013 10:35 AM, Thomas wrote:
> The restaurant needs to change from 'kitchen closes' to 'last seating'.
>

That implies that there set seating times. For most people, the posted
business hours would be enough for most people. There us a good chance
that the person who wrote that bad review had asked their hours when he
called for the reservation. If I were calling to make a reservation for
a dinner that late I would certainly ask how long they were open. If
someone shows makes a reservation for a dinner than late and then shows
up 20 minutes late he has no one to blame but himself. It might be
different if he could have honestly posted that he had asked if the
kitchen would still be open that late and the closed early, but I
suspect he did not.