On Tue, 08 Jan 2013 16:59:06 -0800, The Other Guy
> wrote:

>On Tue, 8 Jan 2013 15:45:43 -0500, "Ed Pawlowski" >
>wrote:
>
>>I said nothing at the time, but I did call the franchise owner. With some
>>information of the time and date, they will check the video and take care of
>>the employee.
>
>Did her act in ANY way affect your order?
>
>Was the order wrong, or cold? If not, then WHY would you care?
>
>

I cared because I had to wait for her. The money was sitting on the
counter and it would have taken her less time to hand it to me than it
did for her to text.

It is an ignorant thing to do, against company policy, and can drive
away customers. Would you allow it if you were the person paying her?