On Sun, 27 May 2012 08:33:53 -0400, George >
wrote:

> On 5/26/2012 6:23 PM, Cheryl wrote:
> > On 5/26/2012 7:27 AM, George wrote:
> >
> >> Often it is just a matter of switching carriers since it is pretty
> >> common for the carriers to have different cell site locations. My phone
> >> is on VZW and there are 3 bars when in the basement. tmobile as an
> >> example might be available here if you walk down the street and find
> >> just the right spot and don't move.
> >
> > I have a work blackerry with verizon service and there is a hotkey combo
> > to update your phone occasionally with the best reception. I think it's
> > *22 or *21. I'll have to go look up my last support email when I get a
> > chance.
>
> *228, It updates the PRL (Preferred Roaming List). It was also the
> famous thing that Verizon CS folks are trained to tell you about even it
> it makes no sense. So when you called about a problem they would tell
> you it had to be because you didn't update the PRL. The PRL actually
> only does something if you are not using native coverage.
>
> 4G Verizon phones use SIMs and are now automatically updated. If I dial
> *228 on my current phone it gives an error message.

This is all new information to me and I've been with Verizon for at
least 10 years, probably a lot more. Shows how many times I've needed
to call customer service if that was a standard part of the CS spiel.

Are you saying that this is a way to be covered when we're in an area
that coverage the map tells us Verizon doesn't cover, or does it just
cover us when we are in a "black hole" within a coverage area? If it
really switches carriers, I could have used that before my mother's
death because she lived between two coastal mountain ranges in an area
that was only covered by AT&T; so I had to borrow her cell phone if I
wanted to make a long distance call.



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