On 5/26/2012 6:23 PM, Cheryl wrote:
> On 5/26/2012 7:27 AM, George wrote:
>
>> Often it is just a matter of switching carriers since it is pretty
>> common for the carriers to have different cell site locations. My phone
>> is on VZW and there are 3 bars when in the basement. tmobile as an
>> example might be available here if you walk down the street and find
>> just the right spot and don't move.
>
> I have a work blackerry with verizon service and there is a hotkey combo
> to update your phone occasionally with the best reception. I think it's
> *22 or *21. I'll have to go look up my last support email when I get a
> chance.

*228, It updates the PRL (Preferred Roaming List). It was also the
famous thing that Verizon CS folks are trained to tell you about even it
it makes no sense. So when you called about a problem they would tell
you it had to be because you didn't update the PRL. The PRL actually
only does something if you are not using native coverage.

4G Verizon phones use SIMs and are now automatically updated. If I dial
*228 on my current phone it gives an error message.