Funny thing happened! I discovered a box by my front door this afternoon.
Turns out the element the Sears technician ordered for my oven was shipped
to me directly! How about you email me and talk me through it? Maybe I can
install it myself and save the service fee. And he wasn't *completely*
convinced it needs a new thermostat, just said maybe and thought it would be
better to go ahead and replace it. But, if I can fix this myself that would
be ideal.

Jill