On Jul 31, 3:49*pm, Gorio > wrote:
> I think pride is contagious in a restaurant. The owner down to the bus
> boys are hard-working proud people in my favorite places. The problem is
> that some chefs/owners seem to be unable to swallow some pride when
> there big idea doesn't work out.
>
> Pride
>
> Flexibility
>
> Humility with confidence
>
> Appearance (I hate slovenly waitstaff:look sharp/work sharp)
>
> I agree with the folks' comments on music. I hate that loud crap. I've
> got headphones at home. I'm out with friends/family I would like to have
> some banter with people who came for the same.
>
> Little things. Give me crappy bread and I'm not expecting much from the
> kitchen. Again pride leads to good appearance and mental sharpness from
> the workers. Cleanliness, customer enjoyment and the little things are
> EVERYONE's job.
>
> I don't envy you. I wouldn't know where to start. Just commenting on
> things I've observed.
>
> --
> Gorio

Thank you. I agree that an 'ownership' mindset of everyone in the
restaurant is critical. If people don't have
'ownership' of what they do, it shows up in everything.