"Kalmia" > wrote in message
...
> After the resto - bashing, I feel guilty. Maybe it's time to laud
> something unusual you have witnessed, some bit of beyond the call
> service.
>
> Mine: ordered an after dinner White Cloud, and about a minute after it
> was served, I noticed a chip in the glass. Summoned waiter and began
> to point it out, and with an unhesitating flourish and not a word of
> argument, he whipped that thing off the table and tossed the liquid
> into a tiny, nearby sink, dropped the offending glass into the trash,
> and rushed to the bar for a new White Cloud. He removed all doubt that
> the same drink would be unceremoniously tossed into a new glass.

Saw this article in the NY Times today and found it was appropriate to the
discussion. Lots of things on the list I'd like to teach to the wait staff
at the places I eat.

Part 1:
http://boss.blogs.nytimes.com/2009/1...r-do-part-one/

Part 2:
http://boss.blogs.nytimes.com/2009/1...ver-do-part-2/

Jon