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On 22 Jan 2004 09:09:03 -0800, (Rob) wrote:

>Next time I
>will demand a guy on the line and hopefully get a better result.

I'm trying to imagine how that conversation will go. I'm also trying
to figure out how insulting the customer-service worker will help
improve your chances of solving your problem.

Let us know how it works out for you.

--
Kevin S. Wilson
Tech Writer at a University Somewhere in Idaho
"Anything, when cooked in large enough batches, will be vile."
--Dag Right-square-bracket-gren, in alt.religion.kibology