On 2004-01-21, Rob > wrote:

> 2) CharBroil service is mostly incompentent.

Yes, their aggregate brainpower may be less than that of a retarded house
fly, but what they lack in smarts is more than made up for in perseverance.
I spent 3 months trying to get missing part for my Bandera. Char-Broil sent
me enough parts to construct a whole n'other bbq, but they finally got me
the part at no cost to myself. Next time you call for service, try and get
a guy on the line. The ladies are all airheads.

nb