On Sat, 20 Sep 2008 12:01:23 -0400, Kenneth
> wrote:

>On Fri, 19 Sep 2008 15:52:27 -0500, "Gregory Morrow"
> wrote:
>
>>I called the Comcast sales telephone number and spoke to a salesman in
>>the customer retention group. This is the area your call gets routed to
>>if you select "discontinue service". I told her Usenet was worth $5 a
>>month to me. She gave me a credit for the next year. I told her to
>>specifically note that I requested the credit for loss of Usenet
>>service.
>>
>>Everyone should do the same..."
>
>Howdy,
>
>I just did...
>
>After a fair bit of BS about "We can only do this because
>you have been a long-term customer..." they offered to
>reduce my bill by $10 for each of the next six months.
>
>As you suggested, I hope that others will make the call.
>
You let them off cheap. Giganews charges $7.99 for 2GB a month.

I still don't understand why they couldn't continue providing access
via Giganews with a huge negotiated break, of course, considering how
many Comcast Usenet customers there are. Reduce their charge to me by
whatever the amount is they pay Giganews and make Giganews a line item
on the bill. What's so hard about that?



--
I never worry about diets. The only carrots that interest me are the number of carats in a diamond.

Mae West