On Mon, 19 May 2008 20:04:23 -0700, isw > wrote:

>I chewed them out not only for not being competent to fix the problem in
>a timely way, but also because they had *no idea* of when it might be
>fixed.
>
>Then I asked why *anyone* would pay money for telephone service with
>this kind of reliability.

If you were getting email and the web, the problem probably wasn't
just comcast. I think they took the heat though. They subcontract
with Giganews for Usenet. Giganews is a giant, so if something went
wrong between two giants, I can't be sure it was human error.

At least the *kid* I was dealing with had the honesty to admit upfront
that she didn't know what Usenet was. Sure, *we* scoff at that... but
the truth is that Usenet is dying. A bazillion unknown people access
rfc once or twice through a web site (many exist) or some sort of
"group", but not directly by Usenet. Are you one of them?

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